Services Officer

£23000 Per Annum
20 Apr 2021
10 May 2021
Full Time
Contract Type

Services Officer

We have an exciting opportunity for an experienced project worker to join a brilliant services team as Services Officer, working across Wales. If you are talented at building relationships with service users, volunteers and professionals and delivering high quality services… we want to hear from you!

Position: Services Officer

Location: Home based - Wales

Hours: Full time (35 hours per week)

Salary: £23,000

Contract: Permanent

Benefits: Pension Scheme and Stakeholder Pension, Life Assurance: provides a four times salary death in service benefit, Flexible working: core hours are between 10am – 4:30pm, Holiday: 25 days plus 3 between Christmas and New Year and Statutory holidays, Employee Assistance Program available to all staff, Cycle to Work Scheme.

Closing Date: 10th May 2021

Interview Date: 20th May 2021

The Role

The role of the Services Officer is to support the development, delivery and promotion of support and information services for people affected by bowel cancer across Wales. The Services Officer will work alongside the Wales Programme Lead to set up a new programme which will;


  • Continue to develop and deliver support services in Wales for bowel cancer patients and their loved ones.
  • Be an increasingly strong voice for bowel cancer patients in Wales.
  • Enhance the education, engagement and support offer to healthcare professionals to improve early diagnosis, including the expansion of community pharmacy work launched in phase 1.
  • Continue to raise awareness of bowel screening, the signs and symptoms of bowel cancer through a programme of volunteer-led awareness work in the community.


About You

As Services Officer, you will have an understanding of the needs of people affected by bowel cancer, their lived experience and proven experience of working with vulnerable service users. The ability to work under pressure with excellent organisational and project management skills, along with an understanding of safeguarding, confidentiality and data protection in relation to dealing with vulnerable groups, will enable you to work to a high standard in this role.

You will have experience of:


  • Managing and supporting volunteers
  • Engaging with service users
  • Delivering educational/information activities
  • Using a range of digital tools and techniques to deliver and support operational activity
  • Engaging with multiple stakeholders and a track record of delivering at pace


As part of the application process, you will be asked to provide a CV and Cover Letter, detailing how you meet the person specification (no more than two A4 page).

In Return…

In this rewarding role you will be joining a passionate team of staff, determined to improve the lives of people affected by bowel cancer, in a warm environment. The charity offers a great benefits package including flexible working options and a generous holiday allowance, if this sounds like the role for you… then we would love to hear from you!

About the Organisation

As the UK’s leading bowel cancer charity, determined to save lives and improve the quality of life of everyone affected by bowel cancer, the organisation supports and funds targeted research, provides expert information and support to patients and their families, educates professionals about the disease and campaigns for early diagnosis and access to best treatment and care.

You may also have experience in areas such as Services, Service, Services Officer, Service Manager, Programme Coordinator, Programme Lead, Programme Manager, Programmes and Services, Programme and Service, Engagement, Volunteer Manager, Patient Support, Patient Engagement, Operations Coordinator, Volunteer Engagement, Volunteering, Volunteer, Advocacy.