Summary

We pride ourselves as being an employer of choice and welcome and encourage applications from everyone, including groups currently underrepresented in our workforce such as Black, Asian, and Minority Ethnic people, women, disabled people and those who identify as LGBT+. To find out more about how we champion diversity and inclusion in the workplace, making DVSA a great place to work visit our Careers website.

For more information on how we champion diversity and inclusion in the workplace, please contact [email protected]

Do you have excellent organisational and administrative skills with a proven ability to identify priorities?

Are you able to analyse case work and create complex submissions within a legislative framework?

If so, this is a fantastic opportunity to join us as a Caseworker in the Office of the Traffic Commissioner, and we’d love to hear from you!

Job description

You will work as part of a team providing support for the independently appointed Traffic Commissioner (TC) to enable them to undertake their statutory duties in relation to the licensing and regulation of goods and public service vehicle operators and vocational licence holders.

You will provide invaluable support in the handling of the administrative arrangements for public inquiries, driver conduct hearings and impounding hearings and implementing the Traffic Commissioner’s decisions, directions and instructions.
 

Responsibilities

Your main responsibilities will include:

- Drafting accurate and full submissions in accordance with the Service Level Agreement (SLA) and Senior Traffic Commissioner Statutory Guidance and Directions as set out in the Operating Instructions

- Providing a quality public inquiry, driver conduct hearing and impounding hearing service for the Traffic Commissioner

- Preparing complete and accurate appeal bundles to the Upper Tribunal and taking all appropriate actions

- Responding to requests from Stakeholders

- Embracing a constructive approach to the OTC, providing assistance to colleagues and responding to management instructions

- Undertaking general administrative duties

For a full insight into the role, please refer to the attached role profile document.

About you

You have impeccable time management and organisational skills, and are capable of managing several tasks with conflicting deadlines and competing resources.

You have excellent verbal and written communication skills and are capable of efficiently communicating with the wider team and members of the public.

You will have excellent analytical and problem-solving skills, and the ability to make timely decisions and recommendations.

You will have a strong knowledge of IT systems and Microsoft Office 365 applications particularly Word, Excel and Outlook.

About us

The Driver and Vehicle Standards Agency (DVSA) helps everyone stay safe on Britain's roads.



We do this by helping people through a lifetime of safe driving, helping them keep their vehicles safe to drive, and protecting them from unsafe drivers and vehicles.

Our work affects millions of people and thousands of businesses. Most importantly, our work saves lives.

We're an innovative organisation that values professional expertise. We invest in our people and champion inclusive and diverse teams. And we make sure colleagues have the skills to meet the needs of Britain’s road users.

If you would like to read more about the great opportunities and benefits of working at DVSA visit our Careers website.

Diversity: Our vision is to support and develop everyone who chooses to work for us. We care deeply about diversity and equality. And we create a positive culture that’s friendly, welcoming, respectful and full of opportunities for professional and personal development.

Behaviours

We'll assess you against these behaviours during the selection process:

• Communicating and Influencing
• Working Together
• Delivering at Pace
• Making Effective Decisions

Benefits

Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits. We offer generous annual leave, attractive pension options, flexible working, inclusive working environments and much more to support a healthy work/life balance.

To learn more about life as an employee of the DVSA visit our Careers website.

Things you need to know Security

Successful candidates must pass a disclosure and barring security check.

People working with government assets must complete basic personnel security standard checks.

Selection process details

This vacancy is using Success Profiles, and will assess your Behaviours and Strengths.

We are closely monitoring the situation regarding the coronavirus, and will be following central Government advice as it is issued. There is therefore a risk that recruitment to this post may be subject to change at short notice. In addition, where appropriate, you may be invited to attend a video interview.

Please continue to follow the application process as normal and ensure that you check your emails regularly as all updates from us will be sent to you this way.

The Civil Service Nationality Rules has been updated following the United Kingdom’s exit from the European Union. The new rules will come into effect on 1st January 2021. We urge people from the EU, European Economic Area and Switzerland to be familiar with the updated Nationality rules prior to applying for this role.

The sift is due to take place from 3rd May 2021.

Interviews are likely to be held from 17th May 2021.

This interview could be conducted via a video interview, details of which will be provided to you should you be selected for interview.

We will try to meet the dates set out in the advert. There may be occasions when these dates will change. You will be provided with sufficient notice of the confirmed dates.

How to Apply

As part of the application process you will be required to provide evidence of 4 behaviours. Should a large number of applications be received, an initial sift may be conducted using the lead behaviour which is Communicating and Influencing. Candidates who pass the initial sift may be progressed to a full sift, or progressed straight to interview.

The selection process will be designed specifically for the role. As a result, your assessment could include:

• an interview

You’re encouraged to become familiar with the role profile, as you may be assessed against any of the criteria recorded within.

Please see attached candidate notes for further information about our recruitment process.

The Department for Transport alongside other Government Departments recruit using Success Profiles. This means for each role we consider what you will need to demonstrate in order to be successful. This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.

For further information on Success Profiles visit our Careers website.

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

Further Information

To learn more about applying for a role within the Department for Transport, visit the Application Process page of our Careers website.

Before submitting your application, we encourage you to visit our Things You Need to Know page for further information about applying for a role within the Department for Transport and the Civil Service.

Throughout this job advert there are links to the DfT Careers website, which provides you further information to support your application. Should you be unable to access the information on our website, please email [email protected] for assistance.

Feedback will only be provided if you attend an interview or assessment.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the Republic of Ireland
• nationals from the EU, EEA or Switzerland with (or eligible for) status under the European Union Settlement Scheme (EUSS)
• relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
• relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
• certain family members of the relevant EU, EEA, Swiss or Turkish nationals

Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Apply and further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants Job contact : Name :   Andy Toth Email :   [email protected]   Recruitment team : Email :   [email protected] Further information

If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact Government Recruitment Services via email: [email protected] If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission. Visit the Civil Service Commission website at https://civilservicecommission.independent.gov.uk/