Central Warranty Manager (Field Based)
About the role
We have an excellent opportunity available for an experienced and motivated Warranty Manager to join our team. This remote team has been newly formed and provides warranty administration support to all Sytner BMW/MINI Dealerships.
As a Central Warranty Manager you will oversee the running of the department, specifically managing profitability, risk, cost management and continuous improvement. Both the customer and manufacturer will be at the forefront of all decision making and you will ensure your team receive appropriate training, support, guidance and motivation to perform at their best.
In order to be successful in this role, you must have previous experience within a Warranty environment and are familiar with warranty processes, risk management and are comfortable reviewing and adhering to, manufacturer and customer expectations.
The successful candidate will be able to demonstrate their experience in both team management and continuous improvement to ensure the team grows and develops and continues to meet the expectations of our customers. As the team are working from home, the experience in managing a remote team would be advantageous but not essential.
You will also be familiar with audit processes which will enable you oversee the department and ensure the smooth operation of labour, costs and risks.
Sytner Group currently represents over 21 of the world's most prestige vehicle brands; in over 140 dealerships across the UK, we provide a fantastic working environment and we and are committed to 'Developing Talent' and 'Building Careers'. We will also recognise and reward your hard work, loyalty and achievements.
As well as competitive salary you will also benefit from subsidised Manufacturer Car Purchase Scheme for you and your family, discounted MOT and servicing, a colleague introduction reward scheme, discounted Gym membership and discounts with popular high street retailers.
We are committed to being the best company to work for and recently we were ranked the top-rated retailer on Glassdoor as a result of direct colleague feedback.