Part Time Customer service Advisor - 1 year FTC

9.00 - 9.00 GBP Hourly
30 Apr 2021
28 May 2021
Part Time
Contract Type
Super PART TIME opportunity to join an established Customer Service team where you will work both remotely from home as well as within the office. This is a 1 year fixed term contract. Duties & responsibilities will include:

3 x days a week (7.5 hour days) working both from home and on site at the office (by arrangement)

Respond to customer complaints with the aim to resolve at first contact where possible. Where this is not possible, escalate as appropriate
Undertake regular training to ensure that the information provided to customers is up to date and accurate
Undertake general office support and administrative functions appropriate to the roleYou will have excellent customer service experience, as well as, excellent listening and communications skills via all channels (telephone, letter, email, in person).

Good IT skills including word processing and recording information while on the phone and the ability to handle demanding customers

Due to location - you will require your own transport when you are working from the office location

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