Part Time Customer Service/Receptionist

10.00 - 10.00 GBP Hourly
04 May 2021
01 Jun 2021
Part Time
Contract Type
Part Time Customer Service/Receptionist

Do you want to be part of a team where customer service and client wellbeing is at the heart of the role?

Do you enjoy communicating with customers face to face as well as through digital media?

Do you get a buzz from working in a busy environment that has an emphasis on fun and the enjoyment of working together as a team? If so, we have the position for you!

Job Description:

* Answering the telephone and dealing with day to day queries of multiple sites

* Booking appointments and advising on treatments

* Greeting customers on arrival and completing necessary H&S info

* Taking payments from customers

* Using an in-house database and Excel spreadsheets for accounting

* Using MS Office to resolve customer queries

* Assisting the promotional advertising via Social Media

* Helping organise staff rotas, holiday planning and cover for sickness

* Handling invoicing

* Supporting with Covid H&S measures and best practice

Person Specification:

* Previous experience in a similar face to face role is preferred

* Excellent customer service skills are essential

* Good all-round administrator

* Confident and professional telephone manner

* Good interpersonal skills are essential

* Well presented

* Professional attitude

* Good organisational skills

* Competent user of MS Office and Social Medial

Additional Information:

* Based in Leatherhead

* GBP10.00 per hour

* Opening hours are 09:00 to 07:00 Monday to Saturday

* From 15 hours per week with opportunity for more

* 28 days holiday per year (including Bank Holidays)

* Immediate Start!

We appreciate the time you took to apply for this vacancy, however due to the high level of applications that we receive, we can only respond to successful candidates. In the meantime, please check out our website to read more about our company and privacy policy.

Optima Recruitment specialists in Permanent & Temporary Recruitment, including; Administration, Secretarial & PA, Accounts & Finance, Graduate Opportunities, Human Resources, Recruitment Consultancy, Sales & Marketing, Customer Service and Legal

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