Business Transformation Lead - FTC 12 Months

04 May 2021
28 May 2021
Full Time
Contract Type
Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.

To support the Group Workplace Solutions vision to "enable innovation and delivery by allowing our people to connect and collaborate across group with a great experience.

What you'll do:

- Understand the Group Workplace Solutions services roadmaps for new or changed services/products identifying ways to mitigate user impact and ensure our users receive maximum value from the changes
- Seek feedback about our services and products from business teams to manage the relationship with our Enterprise Technology Solutions stakeholders. Represent the business in development, design and testing stages of service/product delivery to ensure our offerings deliver business benefits
- Support the adoption of Group Workplace Solutions services within the wider business
- Work with internal communications representatives and brand teams to create communication campaigns informing users about our services and products and addressing common feedback and questions
- Implement training strategies for new or existing services and products
- With Sky Germany and Sky Italy colleagues, create and maintain the strategy and collateral for ongoing corporate training on the technology systems and tools provided by Sky Group Enterprise Technology Solutions

What you'll bring:

- Be a people person with interpersonal skills and a proven ability to build strong relationships with internal stakeholders
- A customer-centric approach to end user support and engagement
- An ability to learn about new technologies for the workplace and evaluate their impact on end users
- Experience of working collaboratively with cross disciplined teams
- A creative eye with an appreciation of the Sky brand framework
- Effective written communication to inform users and inspire adoption

Team Overview:

UK Tech: Our team focuses on technology strategy, design and delivery. From AI to 5G to Cloud, we work on the latest tech whilst building out our web presence and CRM systems for fixed and mobile networks. We're bold, proactive, forward-thinking and collaborative. Together, we're proud of the products and services we deliver for our customers.

The Rewards:

There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few:

- Access to free NOW, for streaming all your favourite shows
- A generous pension package
- Private healthcare
- Discounted mobile and broadband

Where you'll work:


Our Osterley campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Chiswick Park, Gunnersbury, Acton Town and Ealing Broadway tube stations. There's also plenty of parking, bike shelters and showers.

On campus you'll find six subsidised restaurants and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.


Recognised as an 'Inclusive Top 50 Employer' and a 'Times Top 50 Employer for Women', we're working hard to ensure we're a truly inclusive place to work. This means we don't just look at your CV. We're more focused on who you are and the potential you'll bring to Sky. We also know that everyone has a life outside work, so we're happy to discuss flexible working.

And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.

Why wait?

Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you.

To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about.

Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

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