Part Time Service Administrator

GBP9.50-10.00 per hour

Havant

3-month contract

Starts first week of June

Our client requires a professional individual with outstanding and organised written and verbal skills to enable them to communicate successfully with our customer base and fellow colleagues. The main principles of this role would be working as a team and using initiative to maintain a high standard of administration and to support our service team as a whole.

Additional traits we are looking for include:

Good analytical skills

Good interpersonal skills

Good accurate records keeping

Confident in the use of MS Office

Duties

Supporting the service team when required by raising service orders on our internal systems

Update our internal systems with PO's / despatches / service reports and invoices as works progress

Communicating with dealer networks for updates on ongoing service works

Review and process service works invoices and credit notes - dealing with different currencies

Reviewing paperwork for parts that have been returned from service works and routing to the relevant department

Updating the global portal with service works and registering equipment that has been supplied to enable warranty

Supporting the workshop team with on ongoing 'in-house' repairs assisting with communicating with customers on whether they wish to proceed with repairs and ultimately invoicing out these works

Help manage with internal asset stock that may be used to provide support on service works

Provide phone support and directing them to the most relevant team member