Senior Pensions Operations Manager

£59000 - £86500 per annum
11 May 2021
25 May 2021
Full Time
Contract Type

At Lloyds Banking Group (LBG) we're motivated by a clear purpose - to Help Britain Prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities.


We're seeing the unprecedented changes in the banking sector brought about by shifts in technology, our customers' changing preferences and the evolving competitive and regulatory environment. So we're adapting, innovating and responding at pace to ensure we can continue become the best bank for customers.

The Group Pensions team has a dual role supporting the Trustees of our colleague pension schemes, and supporting the Group in the development and implementation of pensions as part of the overall reward strategy.


Want to know more?

The LBG pension schemes are amongst the largest in the UK both by assets under management and membership. Lloyds Banking Group Pensions Trustees Limited (the Trustee) is Trustee to five pension schemes covering defined benefit and defined contribution schemes with over £50bn of assets invested on behalf of over 300,000 members. There are multiple pension schemes with complex histories and consequently, large databases supporting their operations.


The team must ensure that all operational activities are co-ordinated and fully integrated to deliver a high-quality service to scheme members and Trustees while complying with all relevant legislation and regulatory requirements.


Working as part of the Group Pensions Leadership Team, the specific purpose of this role is to :

  • Define, implement and oversee the operational framework to manage delivery of BAU and change activity impacting the Group's colleague pension schemes

  • Contribute to the development of policy and strategy in relation to the pension schemes under management, exercising judgement to balance the aspirations of the relevant Trustee and Group stakeholders with the availability of resources and budgets.

  • Put colleague / member experience at the forefront of planning and development of BAU services

  • Continually develop the capability of the Trustee Operations team to enhance quality of service and sustain a robust and flexible resource pool to support Trustee requirements

  • Take responsibility for using robust risk management subject areas in the delivery of pensions services to colleagues / members, seeking continuous improvement of the control environment


About you;

You'll hold a professional pension qualification (or appropriate equivalent) and have an in-depth knowledge of legislation and regulatory guidance affecting occupational and personal pension arrangements in the UK and the Crown Dependencies.

You'll have an expert knowledge of the operational framework governing trust based occupational pension schemes together with evidence of ability to implement robust working processes to ensure compliance.

Strong leadership and influencing skills will mean you can communicate with a variety of stakeholders and obtain the best outcome for our schemes.

Additionally you'll have experience of large scale operational delivery (either directly or through third party suppliers) and change management in a pension or related environment

You also have the ability to change and simplify by drawing operational, investment, governance and financial workstreams together for common purpose.


What would you get in return?

You'd get a benefits package that includes;

  • A performance related bonus

  • Generous pension contribution

  • 30 days leave plus bank holidays

  • A flexible cash pot (4% of base salary) to spend on benefits

  • Private health cover

  • Wider corporate benefits and perks


We're dedicated to giving you opportunities and support to develop you both expertly and personally to optimise your potential.


As a new colleague, you'll join us on our journey to build a 21st century bank that reflects modern Britain, and craft an inclusive culture where all colleagues feel encouraged and valued.

We're committed to building a workforce which reflects the diversity of the customers and communities we serve, and to building an inclusive environment where all our colleagues can be themselves and succeed on merit. We support the principles of agile working and are happy to consider flexible working arrangements. We're an equal opportunity employer and deeply value diversity within our organisation.


Together we make it possible.


****This role can be based in Edinburgh, Halifax, Bristol or London. The broad base salary banding across the UK is from £59, 000pa to £86, 500pa based on experience. Salaries in the London area will be reflected towards the upper end of this bracket**


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