Service Now Lead Developer

Sowerby Bridge
£59000 - £79000 per annum
12 May 2021
26 May 2021
Full Time
Contract Type

Lloyds Banking Group is aiming to be both the best bank for customers as well as the bank of the future - where we can meet ever-changing customer needs and help Britain prosper.

A key driver to us achieving this would require a shift towards new approaches to developing the systems and applications that underpin the Bank. We're looking to reduce the overall IT estate while growing its capability by exploiting cutting edge tools.

What you'll be doing?

Here in the ServiceNow Centre of Excellence and Innovation, we're on a mission to transform Lloyds Banking Group. To realise this, we need a shift towards new approaches in developing the processes, systems and applications that underpin the Bank.

We're achieving this by exploiting the capability of ServiceNow, an industry leading tool in automating colleagues' experiences to enhance customer outcomes. Since the implementation of ServiceNow in 2018, we have delivered immense value through the platform, now hosting over 50 business processes spanning Risk, ITSM, Cyber, Change and Customer Payments…and we're just getting started.

We're recruiting for a Lead Developer who will lead a Squad of expert Analysts and Developers to implement solutions that are aligned to the overall platform design principles and strategy, working alongside the Platform Engineering Lead, Product Owners and Platform SME in a highly collaborative environment, Agile environment.

You'll understand all technical aspects of the ServiceNow Platform including:

  • Service Now Solution architecture understanding (desirable, but not essential)

  • Application UI

  • Process and solution integration.

  • Workflow design/configuration.

  • Reporting

  • Proven experience as a technical resource working on the development of ServiceNow solutions (essential)

  • Experience with web technologies (XML, HTML, JavaScript, and Web Services)

  • Knowledge of technical components such as LDAP, VPN, SSL technologies

What skills you'll bring?

You'll be self-motivated with a proven track record in ServiceNow development and comfortable in the multifaceted atmosphere of a technical organisation with a rapidly growing customer base. In addition, you'll be organised and analytical, adept at working in a team environment, and able to handle multiple priorities in a fast moving environment. You'll also demonstrate commercial experience of working within an agile environment.

You'll also have/demonstrate:

  • Experience of ServiceNow implementations

  • Decisive, creative, analytical and proactive thinking with effective communication and relationship management

  • Ability to understand business requirements and convert them into solution designs

  • Knowledge of web-based systems architecture, service-based architecture, enterprise application architecture as well as experience managing expectations and priorities.

  • Demonstrate good judgment and pragmatic approach to delivering a successful implementation within a Scrum/Agile Team and Structure

What would you get in return?

You'd get a benefits package that includes;

  • A performance related bonus

  • Generous pension contribution

  • 30 days leave plus bank holidays

  • A flexible cash pot (4% of base salary) to spend on benefits

  • Private health cover

  • Wider corporate benefits and perks

We're dedicated to giving you opportunities and support to develop you both expertly and personally to optimise your potential.

As a new colleague, you'll join us on our journey to build a 21st century bank that reflects modern Britain, and craft an inclusive culture where all colleagues feel encouraged and valued.

We're committed to building a workforce which reflects the diversity of the customers and communities we serve, and to building an inclusive environment where all our colleagues can be themselves and succeed on merit. We support the principles of agile working and are happy to consider flexible working arrangements. We're an equal opportunity employer and deeply value diversity within our organisation.

Together we make it possible.

*** The base salary range is between £59,000pa and £79,000pa plus the above benefits. This role ideally be based out of either Halifax, Edinburgh or London; predominately we're looking for people with the skillsets above. Salaries in the London area will reflect the higher end of the base salary range***

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