Inbound Call Handler - Full/Part time

Salary: GBP18,750

Hours: Full Time 40 hours per week & 20/30 part time shifted hours available.

Location: Chesterfield, Derbyshire (Working From Home but must be commutable to Chesterfield)

Start date: Monday 17th May 2021 (6 weeks full training)

About Our Client

My client is a leading and expanding motor insurance group who are renowned for their staff reward and recognition and are ranked highly in The Times Top 30 Big Companies to work for. The Group are a modern and progressive group of companies incorporating major names in the automotive and insurance industries, who are currently recruiting for their customer service team based in Chesterfield.

The Job Role:

You will be the first point of contact for all incoming calls and E-contacts coming into the contact centre across the four main business streams. You would be expected to deliver the highest possible standard of customer service while demonstrating a calm, polite and confident telephone manner while adhering to all company procedures.

Essential Skills:

Excellent customer service and communication skills
Ability to demonstrate a calm and professional attitude
Excellent data inputting skills, literacy and numeracyThe Successful Applicant

Excellent level of customer service and communication skills
Ability to demonstrate a calm and professional attitude at all times
Ability to listen, identify and resolve customer issues
Excellent attention to detail
Excellent data inputting skills, literacy and numeracy
Willingness to develop self and new skills

What's on Offer

22 days annual leave plus bank holidays (Pro rata for part timers )
5% pension contribution scheme
Healthcare benefits
Canteen on-site
Life assurance
Fantastic savings across over 250 big name brands including dining, entertainment, days out and much more