Website Assistant

upto 16.5k
19 May 2021
19 Jun 2021
Full Time
Contract Type

We are currently seeking a Website Assistant to work in the WHSmith online team.  Reporting to the Content Manager this is a great opportunity to join our talented online team.  The successful candidate will have a fantastic opportunity to work in a fast paced Trading team closely working with the Operations and Web and Content teams.

This is a great opportunity for someone looking for their first role in online retail – and it will give a great insight into the behind the scenes work that goes into a successful online business.  Customers buying online rely on us to provide all the information they need about a product before making their purchase.  From product description, to price and imagery – we have to ensure that what they are buying is exactly what they are after.  

What you’ll be doing:

•    Online website product set-up - Will involve data input including product classifications / pricing / size and dimensions.  Accuracy is critical.
•    Range management of products on the site – ensuring all products that should be on the website are set up correctly, with product images, and are available to the customer to purchase.
•    Working with the photography team to help build marketing content 
•    Assisting with site merchandising for new products and product areas

What we are looking for:

•    Online experience not essential, though experience of and enthusiasm for online retail advantageous 
•    Accuracy and excellent attention to detail.  
•    Good level of creative writing skills and ability to describe products accurately
•    Good level of excel – as we use this to manage our many sources of data.
•    Strong interpersonal and communication skills.
•    Good level of self-motivation and organisational skills.
•    Full training on Direct systems will be provided.
•    Knowledge of HTML code and/or Google Analytics beneficial but not essential.

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