Technical Business Analyst

We’re looking for an experienced Technical Business Analyst with a strong track record in bridging the gap between technology and operational process design.

Position: Technical Business Analyst

Location: Home Based, U.K Nationwide

Hours: 35 hours per week

Salary: Salary circa £40,000 per annum (inner London weighting £3,299 per annum/pro rata or outer London weighting £1,755 per annum/pro rata may be applied in accordance to where you live)

Contract: This is a fixed term 12-month contract from start date

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 7 July 2021

Interview Date: To be confirmed

Due to the Covid-19 pandemic interviews may be held via video conferencing. Please let us know if this will present any challenges when you email your application

The Role

Reporting to the Associate Director, Technology, the Technical Business Analyst will work closely with projects teams, business stakeholders and the technology team to aid translation of operational activities into the most appropriate technology and the best ways of working.

The Technical Business Analyst would be responsible through the design of technology to ensure that where possible, the charity will eliminate wasteful processes or improve processes that would benefit from technical intervention. The role is expected to constantly look for new value from technology, raising capability in operational activities that add operational and strategic value

Key accountabilities and main responsibilities:

• To work collaboratively with the technology team and stakeholder within the business to ensure the best understanding of business goals, challenges and complexities, processes, data and the overall value to the business
• Actively participate in process redesign workshops and meetings to ensure that the technology capabilities are available to meet design outcomes
• Participate in technology development workshops and meetings to transmit process requirements into lean, user centric technology designs
• Proposals for process elimination, reduction, raising of capability or creation
• Ensure all process redesigns are optimised in terms of stakeholder experience, technology, resources and quality and they meet strategic as well as operational need and deliver value
• Running business process analysis activities to determine waste, bottlenecks and duplication in process and to facilitate teams to improve business processes using standard tools and methods

About You

Experience and Personal Attributes:

• Experience in working in business process management domain within a technical delivery environment
• Knowledge of business process modelling notations (BPMN) and its application to technology
• Process lifecycles and their redesign
• Demonstrable experience of complex technical set ups and complex development rollouts, a track record in delivery within a regulated environment and dealing with a broad stakeholder group
• Running business process analysis activities to determine waste, bottlenecks and duplication in process and to facilitate teams to improve business processes using standard tools and methods
• Experience of translating business need to technology
• Experience in CRM and/or ERP Technology
• Experience in Microsoft Cloud Technologies
• Experience of automation
• Involvement in large change programs or organisational operational redesign – desirable

To fulfil the role, you must have the right to work in the U.K

You will be asked to submit your CV and a covering letter of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

In return…

This is an exciting opportunity to work with stroke survivors and their families to support them following stroke and to raise stroke awareness in the local population. The charity offers a host of amazing benefits and flexible working options, with opportunities to progress your career.

About the Organisation

Rebuilding lives after stroke.

Everyone deserves to live the best life they can after stroke. And it’s a team effort to get there. The charity provides specialist support, funds critical research and campaigns to make sure people affected by stroke get the very best care and support to rebuild their lives. Every five minutes, stroke destroys lives. Help us rebuild them and join the team.

You may also have experience in areas such as Technical Business Analyst, Business Analyst, Analyst, Technical Analyst, Technology Analyst, Process Management.