Service Support Host - Guy Salmon Land Rover Northampton
About the role
Land Rover Northampton is looking for a punctual and enthusiastic Sales/Aftersales Driver to join our fantastic team! As a Sales/Aftersales Driver, you should share your passion for our brand every day and immerse customers in the world of Land Rover.
You will collect and deliver vehicles from our customers' homes to the dealership and back again, providing friendly and attentive service at all times. You will be advising customers of estimated arrival times via telephone, contacting them with updates and providing a warm and professional welcome on arrival.
You will ensure that we provide our customers with the highest possible levels of customer service; take the time to build a genuine rapport with them to ensure excellent service from Land Rover is achieved even if they're not visiting our showroom.
This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service.
Ideally, you will have previous experience working with a premium brand and an understanding of the automotive industry, however, this is not essential.
You should have excellent attention to detail as you will checking over each vehicle to ensure your safety when driving, as well as identifying any blemishes or damage on the vehicle. Organisation skills are paramount in this role, as you will be responsible for planning multiple drops with efficiency in mind at all times.
Knowledge of the local area will be beneficial as well as excellent navigational skills.
Sytner Group currently represents over 21 of the world's most prestige vehicle brands; in over 140 dealerships across the UK, we provide a fantastic working environment and we and are committed to 'Developing Talent' and 'Building Careers'.
We will also recognise and reward your hard work, loyalty and achievements. As well as competitive salary you will also benefit from subsidised Manufacturer Car Purchase Scheme for you and your family, discounted MOT and servicing, a colleague introduction reward scheme and discounts with popular high street retailers.
We are committed to being the best company to work for and recently we were ranked the top-rated retailer on Glassdoor as a result of direct colleague feedback.