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Part-time Customer Service Advisor

Employer
Confidential
Location
The Vale of Glamorgan (Bro Morgannwg)
Salary
11583.00 - 11583.00 GBP Annual + Excellent benefits
Closing date
16 Jul 2021

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We are looking a Part-time Customer Service Representative to work on a permanent part-time basis for our highly sought after client.

We are looking for someone with strong customer service skills, with the ability to build relationships with customers and provide accurate and timely information on products. Candidates with experience of working in a high volume commercial customer contact (B2B) environment are highly desirable.

This role is part time, working 5 days per week (a total of 25 hours) and the shifts will be 1pm-6pm.

Duties:

Provide exceptional customer service in taking orders by phone, fax and email
Provide exceptional customer service in dealing with customer queries
Ability to promote special offers, up-sell and cross sell
To advise customers on services and products
To update and amend company records in a timely manner
Completion of quotations
Ability to work to set targets
Provide accurate and timely Customer and Campaign feedback.We are looking for candidates who want a part-time role only and have strong telephone customer service experience.

The company offer excellent training, fantastic working environment, and career progression. Our client are based approximately 15 minutes' drive from Bargoed

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