Data Officer

We are looking for an individual with a keen, analytical mind who is comfortable working with large datasets to be a Data Officer within the Knowledge and Insight team.

Position: Data Officer

Location: Homebased, U.K Nationwide

Hours: 35 hours per week

Salary: Salary circa £27,200 per annum (inner London weighting £3,299 per annum/pro rata or outer London weighting £1,755 per annum/pro rata may be applied in accordance to where you live)

Contract: Permanent

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 22 July 2021

Interview Date: To be confirmed

Due to the Covid-19 pandemic interviews may be held via video conferencing. Please let us know if this will present any challenges when you email your application

The Role

Reporting to the Supporter CRM Manager, the Data Officer will meet data needs relating to the management and delivery of supporter and engagement products. The Data Officer will work alongside two other Data Officers to assess, prioritise and provide solutions including the building of data selections for direct marketing purposes and the running of supporter data imports and exports.

Experience of any CRM or donor application for marketing purposes will make you a person of interest. You will be supported in learning to use any of the tools and applications used by the charity and actively encouraged in the development of your data and analytical skills. Communication skills play a key part in this role, because you will need to be able to talk through or present technical solutions to stakeholders.

Key responsibilities will include:

• Delivering data selections for fundraising and engagement activity to support increased income generation and supporter retention, ensuring communications are delivered to agreed Service Level Agreements
• Providing reports, dashboards and data sets to supporter product owners, managers and delivery staff to help them maximise the impact of activities.

About You

You will have a proven record of:

• Analysing, large datasets and provide reports in response to enquiries from colleagues and other teams.
• Using a relational customer/supporter database to import and export data to and from external suppliers; including data mapping and the design of appropriate import processes.

Please submit your CV and a covering letter of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.

The charity is working to build a more diverse organisation. One where it recognises and promotes everyone’s individuality with kindness, and where it harnesses the value and diversity that everyone brings to help deliver its goals. We encourage applications from anyone who wants to be part of that future. And in particular, we would encourage anyone with lived experience of stroke to apply.

To fulfil the role, you must have the right to work in the U.K

In return…

This is an exciting opportunity to work with stroke survivors and their families to support them following stroke and to raise stroke awareness in the local population. The charity offers a host of amazing benefits and flexible working options, with opportunities to progress your career.

About the Organisation

Rebuilding lives after stroke.

Everyone deserves to live the best life they can after stroke. And it’s a team effort to get there. The charity provides specialist support, funds critical research and campaigns to make sure people affected by stroke get the very best care and support to rebuild their lives. Every five minutes, stroke destroys lives. Help us rebuild them and join the team.

You may also have experience as Data Officer, Data Coordinator, Database Officer, Database Executive, Data Analyst, Data Manager, Administrator, Salesforce Administrator, salesforce admin, CRM officer, Supporter CRM Officer, Data Analyst, Supporter Data Analyst, Data and Impact Officer, Systems and Data Officer.