Driving Examiner - Zone D - Flexible Working Available
Ashford (Surrey), Barking, Basildon, Borehamwood, Bromley, Canterbury, Chichester, Chingford, Crawley, Farnborough, Maidstone, Mitcham, Slough, Edmonton
About the job Summary
We welcome applications from every part of the community. We’re particularly interested to hear from Black, Asian, and Minority Ethnic people, women, disabled people and those who identify as LGBT+. We believe everyone is involved in making DVSA an inclusive and great place to work. We aim to accommodate any request for flexible working however, not all options are not available at all sites. Please see our candidate pack for further information and examples.
We’re responsible for carrying out driving tests, approving people to be driving instructors and MOT testers, undertaking tests to make sure lorries and buses are safe to drive, carrying out roadside checks on drivers and vehicles and monitoring vehicle recalls.
Our vision is of safer drivers, safer vehicles and safer roads.
The challenges presented by COVID-19 mean we’ve been unable to conduct the number of tests we would in a normal year, so we need to recruit more driving examiners to help get back to ‘business as usual’.
Help everyone stay safe on Britain’s roads.
This is a fantastic opportunity to join our team and make a real difference to road safety.
As a driving examiner you’ll be on the frontline of road safety in Great Britain
You’ll meet people from all backgrounds, while being an important part of a tight-knit, diverse team of professionals, all focussed on helping people start a lifetime of safe driving.
Use your people skills, and great customer service, to meet and greet candidates and instructors.
You’ll get to see the smiles and celebrations when you confirm a pass. However, you’ll also need a clear and calm manner to explain your decisions and deliver the disappointing news of a failed test.
Working within your chosen cluster, (see attached) you’ll be responsible for carrying out car driving tests.
During each test, you need to build rapport with the test candidate, be professional and tailor your approach to take into account any needs they may have.
You’ll control and assess the level of driving displayed by the candidate to ensure they reach the required standard and accurately complete document test reports.
When you’re not carrying out tests, you'll support the Local Driving Test Manager and your colleagues to maintain an effective working environment.
Who are we looking for
Above all, you’ll be keen to use your driving experience to help new road users achieve the standard they need to pass their test.
- Be aged 23 or over with a good level of driving ability, hold a full UK or EU licence continuously for the last 3 years and must have no more than 3 penalty points.
- Be a reassuring and calm persona – someone who’s able to put nervous and anxious candidates at ease. Acting with tact and discretion to make timely, justified and sometimes difficult and unpopular decisions.
- Working with people from a diverse range of backgrounds, and have a flexible approach to working from different locations within a reasonable distance.
- Be able to use IT equipment and software, e.g. tablets, satnavs.
- You must be aged 23 or over (a requirement of the 3rd EU Driving Licence Directive - Directive 006/126)
- You must have held a UK or EU driving licence continuously for the last 3 years
- You must have no more than 3 penalty points on your licence
- Experience of delivering high-quality customer service
- Strong ability to work collaboratively to achieve personal and group objectives.
- Effective oral and written communication skills
The Driver and Vehicle Standards Agency (DVSA) helps everyone stay safe on Britain's roads.
We do this by helping people through a lifetime of safe driving, helping them keep their vehicles safe to drive, and protecting them from unsafe drivers and vehicles.
Our work affects millions of people and thousands of businesses. Most importantly, our work saves lives. Please click here to see more of what we are about.
We're an innovative organisation that values professional expertise. We invest in our people and champion inclusive and diverse teams. And we make sure colleagues have the skills to meet the needs of Britain’s road users.
If you would like to read more about the great opportunities and benefits of working at DVSA visit our Careers website. Click here to hear from the people working with us.
Diversity: Our vision is to support and develop everyone who chooses to work for us. We care deeply about diversity and equality. And we create a positive culture that’s friendly, welcoming, respectful and full of opportunities for professional and personal development.
-You must be aged 23+ (a requirement of the 3rd EU Driving Licence Directive - Directive 006/126)
-You must have held a full manual UK or EU driving licence continuously for the last 3 years
-You must have no more than 3 penalty points on your licence
We'll assess you against these behaviours during the selection process:
- Managing a Quality Service
- Working Together
- Making Effective Decisions
- Communicating and Influencing
We only ask for evidence of these behaviours on your application form:
- Communicating and Influencing
In return, we’ll offer you a wide range of benefits, including:
- comprehensive and ongoing training, including an initial course lasting a minimum of 6 weeks
- generous 25 days annual leave, increasing by one a day a year up to 30 days
- a pension with an employer contribution rate of up to 30.3%
- family friendly policies and a tax-free childcare scheme
- help and support with your wellbeing and work/life balance, including free health checks
- an individual Personal Development Plan to support your learning and development
- modern IT kit to enable seamless working
- flexible working patterns
Things you need to know Security
Successful candidates must pass a disclosure and barring security check.
People working with government assets must complete basic personnel security standard checks.
Selection process details
This vacancy is using Success Profiles, and will assess your Behaviours, Strengths and Experience.
There are several stages to the application and assessment process. As part of your application you will be asked to complete a personal statement to evidence your suitability for this role against the essential criteria (Managing a Quality Service and Working Together) and person specification in the candidate pack. Additional to this you must provide a 250 word behavioural example against the lead Behaviour 'Communicating and Influencing’.
Following submission of your application you will be invited to complete the online Civil Service Strengths Test. You must be successful at each stage to progress to the next test.
Please complete the online tests as soon as possible (within 24-48 hours is recommended), the closing date for the tests is 11:30am on 27th July 2021. If you fail to complete the online test before the deadline your application will be withdrawn. Please contact DFTRecruitment.email@example.com for any technical support.
We encourage you to complete the online tests as soon as possible as there will be no technical help or guaranteed assistance with online tests after 9.30am on 27th July 2021.
Guidance for the online tests will be available when you are invited to take part. The tests are administered online and accessed via the Civil Service Jobs website.
The tests should work on most modern browsers and operating systems with a stable internet connection, and while they should work on smartphones or tablets, we recommend that you use a device with a larger screen if possible. If your browser is not supported, the test will alert you and suggest that you try an alternative.
If shortlisted, you will be invited to attend a panel interview to discuss your previous experience and professional experience. Interviews will include a mix of questions focussing on Civil Service Behaviour and Strengths. Full details on the assessment process will be sent to shortlisted candidates. Successful candidates may be invited to a driving assessment day if COVID-19 restrictions allow.
Please refer to the attached candidate pack for further information on the selection process.
We are recruiting for approximately 74 posts, however this could be subject to change. Should you successfully pass the interview stage, you will be placed in our holding pool in merit order. Due to Covid restrictions you could still be invited to the assessment drive but this could take some time.
If you want to find out more about the application process, the role and training then why not attend one of our live open day at a test centre. Please book your ticket by scanning a QR code at your chosen location on the attached 'Driving Test Centre Open Days' document. Alternatively you can join one of our live Driving Examiner virtual events. Just book your ticket by using the links below -
Thursday 8th July 10-11
Friday 9th July 1-2pm
Tuesday 13th July 11-12
Wednesday 14th July 5.30-6.30pm
Thursday 15th July 1-2pm
Tuesday 20th July 12-1pm
Wednesday 21st July 5.30-6.30pm
Thursday 22nd July 1-2pm
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
The Civil Service Nationality Rules has been updated following the United Kingdom’s exit from the European Union. The new rules will come into effect on 1st January 2021. We urge people from the EU, European Economic Area and Switzerland to be familiar with the updated Nationality rules prior to applying for this role.
To learn more about applying for a role within the Department for Transport, visit the Application Process page of our Careers website.
Before submitting your application, we encourage you to visit our Things You Need to Know page for further information about applying for a role within the Department for Transport and the Civil Service.
Throughout this job advert there are links to the DfT Careers website, which provides you further information to support your application. Should you be unable to access the information on our website, please email DRGComms@dft.gov.uk for assistance.
Feedback will only be provided if you attend an interview or assessment.
This job is broadly open to the following groups:
- UK nationals
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the Republic of Ireland
- nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS)
- relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
- relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
- certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.