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Service Advisor- Porsche Centre Edinburgh

Employer
Sytner
Location
Edinburgh, City of Edinburgh
Salary
Competitive
Closing date
8 Aug 2021

Job Details

About the role

We have an excellent opportunity available for a motivated and experienced Service Advisor to join our team at Porsche Centre Edinburgh.

As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and our workshop. You will inform and consult on vehicle servicing, and keep our customer up to date at every stage of their journey through our Centre. You will also liaise with technicians and our workshop control to ensure that our customers can be updated on a regular basis about the status of repairs and servicing. You will also have the ability to offer best advice on our products and services to our customers.

This is a challenging role where customer care always comes first, you will take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need.

Sytner Service Advisors work a variety of flexible patterns, which can typically include weekends to ensure we provide our customers with the highest possible levels of service.


About you

Ideally, you will have experience within a prestige environment and demonstrate a desire and willingness to learn and progress your career with Sytner. Training is provided through our dedicated in-house Learning & Development team and outstanding manufacturer courses run by Porsche to support your career.

Ideally, you will have excellent organisational and administrative skills along with good attention to detail. A strong customer service background would be beneficial, as you will be delivering high levels of customer satisfaction in a very busy and demanding environment. Working knowledge of Kerridge would be advantageous, but not essential.


Why Sytner?

Sytner Group currently represents over 21 of the world's most prestige vehicle brands; in over 140 dealerships across the UK, we provide a fantastic working environment and we and are committed to 'Developing Talent' and 'Building Careers'.

We will also recognise and reward your hard work, loyalty and achievements. As well as competitive salary you will also benefit from subsidised Manufacturer Car Purchase Scheme for you and your family, discounted MOT and servicing, a colleague introduction reward scheme, discounted Gym membership and discounts with popular high street retailers.

We are committed to being the best company to work for and recently we were ranked the top-rated retailer on Glassdoor as a result of direct colleague feedback.

Company

In our state-of-the-art dealerships across the UK, Sytner Group represents the world’s most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our ‘one team’ ethos.

We strive to deliver an exceptional customer experience; our colleagues are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special.

View our Top Employer profile

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