Deputy Medical Administration Manager

Southampton, Hampshire
16 Jul 2021
26 Jul 2021
Full Time
Contract Type



About the job 

We welcome applications from all communities and we don’t discriminate against any identity. We’re interested to hear from you, regardless of your background.

Do you enjoy a varied workload and have a positive attitude to problem-solving?

Can you see yourself managing a small team in a busy office environment?

Are you a confident communicator who can oversee the work of others and inspire them to make things happen?

If this sounds like you then please apply! We can’t wait to hear from you!

Job description

At the Maritime and Coastguard Agency (MCA), we have an opportunity for a Deputy Medical Administration Manager to come on board and join our dynamic and diligent team. The Medical Administration Team, within the Seafarer Safety & Health branch - oversees the MCA approved doctor system, ensuring UK seafarers are adequately assessed for medical fitness to serve onboard UK flagged vessels, and that MCA approved doctors are kept up to date with relevant standards and guidelines. As the Deputy Medical Administration Manager, you will be responsible for leading a team to provide an effective administrative support service to the Chief Medical Advisor, Approved Doctors, Medical Referees and ML5 Assessors. Medical training is not required.


Responsibilities include, but are not limited to:

Management of a small team to complete the daily workflow in the branch, including tasking, training, objective setting and performance appraisal. Ensuring service standards and quality standards are met and production of monthly statistics. Management of the Medical Administration Team budget.

Customer service manager, dealing with enquiries from doctors, employers, seafarers, and others about the medical system, including medical standards, medical stores, and radio medical advice questions.

Provide administrative support to the Chief Medical Advisor and secretariat for regular liaison meetings. The management of complex casework questions and dealing with confidential medical correspondence.

The management of the Approved Doctor (AD) system, including the appointment and annual reappointment of doctors, the provision of an audit programme, preparation of annual statistical returns and management reports of medicals conducted by approved doctors. Ensuring ADs are provided with all relevant information and producing AD newsletters.

Management of seafarer medical reviews, providing support to the doctors conducting the review, the organisation of the casework audit meetings, and providing secretariat support at the meetings.

Please see the attached role profile for further information.

Additional Information

This role will involve very occasional travel to attend meetings, no more than 5 meetings per year.

Due to the operational requirements of this role, any part-time or job share applicants will need to ensure that the required hours can be met.


We'll assess you against these behaviours during the selection process:

  • Communicating and Influencing
  • Delivering at Pace
  • Making Effective Decisions
  • Managing a Quality Service
  • Developing Self and Others


Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits. We offer generous annual leave, attractive pension options, flexible working, inclusive working environments and much more to support a healthy work/life balance.

Find out what it's like to work at the Maritime and Coastguard Agency

About Operational Delivery Profession (ODP)

Operational Delivery Profession (ODP) is the largest and most diverse professional community across the Civil Service. Many of us will have an association with several professional communities or specialisms, ODP applies to all public-facing roles / or a role that is primarily aligned to supporting the work of those with public-facing roles. All critical to the delivery of UK public services.

Things you need to know Security

Successful candidates must pass a disclosure and barring security check.

People working with government assets must complete basic personnel security standard checks.

Selection process details

This vacancy is using Success Profiles, and will assess your Behaviours, Strengths and Experience.

We are closely monitoring the situation regarding the coronavirus, and will be following central Government advice as it is issued. There is therefore a risk that recruitment to this post may be subject to change at short notice. In addition, where appropriate, you may be invited to attend a video interview.

Please continue to follow the application process as normal and ensure that you check your emails regularly as all updates from us will be sent to you this way.

As part of the application process, you will be asked to complete a CV and statement of suitability. Further details around what this will entail are listed on the application form.

When considering applying please look at how your experience relates to the role, and tailor your CV and statement of suitability to reflect the role and the essential requirements listed below:

Experience in managing people/leading a team.
Customer service experience.
Good interpersonal skills.
Ability to organise your own and your team’s work both methodically and at pace, diligently forward planning and tracking ongoing tasks.
Computer literate in the use of Microsoft Office packages, including Word and Excel.
Excellent numeracy and literacy skills, and good attention to detail.

The sift is due to take place w/c 26th July 2021.

Interviews/assessments are likely to be held w/c 9th August 2021.

We will try to meet the dates set out in the advert. There may be occasions when these dates will change. You will be provided with sufficient notice of the confirmed dates.

The selection process will be designed specifically for the role. As a result, your assessment could include:

• an interview and a written exercise

You’re encouraged to become familiar with the role profile, as you may be assessed against any of the criteria recorded within.

Please see attached candidate notes for further information about our recruitment process.

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section

Further Information

To learn more about applying for a role within the Department for Transport, visit the Application Process page of our Careers website.

Before submitting your application, we encourage you to visit our Things You Need to Know page for further information about applying for a role within the Department for Transport and the Civil Service.

Throughout this job advert there are links to the DfT Careers website, which provides you further information to support your application. Should you be unable to access the information on our website, please email for assistance.

Feedback will only be provided if you attend an interview or assessment.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the Republic of Ireland
  • nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS)
  • relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
  • relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
  • certain family members of the relevant EU, EEA, Swiss or Turkish nationals

Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Apply and further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants Job contact : Name :   Julie Carlton Email :   Recruitment team : Email : Further information

If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact Government Recruitment Services via email: If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Click here ( to visit Civil Service Commission

Attachments Role Profile Opens in new window(pdf, 227kB) Z. Candidate Guidance for CV and Personal Statement Opens in new window(pdf, 405kB) Z. Candidate Notes Opens in new window(pdf, 823kB)


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