Sales Consultant

Vistry Group
competitive + upto 41 days a/l + private healthcare
22 Jul 2021
21 Aug 2021
Full Time
Set hours
Contract Type
Let's help build your future by finding a home for your talent!

Our housebuilding business operates across 13 regional offices, which are currently developing around 200 sites across England. The design and construction blend tradition and innovation, creating homes and developments with contemporary living standards. Our product range includes one-bedroom apartments through to larger five-bedroom family homes.

In a Nutshell:

We have a great opportunity for Sales Consultant to join our team within Vistry Housebuilding Yorkshire, at our Wolds Hub but will be mainly based at our Beverley developments. As our Sales Consultant you will be responsible for carrying out all aspects of the day to day running of the sales hub in accordance with the customer journey, take ownership for the sales process with customers, maintaining necessary records and documentation during all stages of the sales progress across a number of sites and house ranges within the sales hub and delivering successful continual sales at all sites within the designated area of the sales hub.

This is a Part-Time role 3 days per week - 22.5hours

What we would like from you:

Key Responsibilities -

Proactively seek out prospective sales and follow up all enquiries with telephone communication and marketing literature to optimise the business opportunity for sales across all sites within the designated area of the sales hub.Create and deliver informative and clear Virtual tours of sites and house plots to all customers within your specified sales hubManage and implement new innovation in fulfilling the business targets on new home sales across all sites within the designated area of the sales hub.Negotiate with customers to ensure the best sales outcome for the businessUtilise all technology available to ensure innovation in generating sales in differing environmental and economic conditionsEnsure effective management of sales visits with pre-booked customers ensuring that these are arranged at suitable times and are undertaken effectively.Travel to all sites within the specified sales hub's area to undertake pre booked customer appointmentsHave a detailed knowledge of all Bovis Homes and Linden Homes sites and the build progress within the specified hub to ensure each customer is given every opportunity to purchase a new homeHave detailed knowledge of all Bovis Homes and Linden Homes house types, plots available and upcoming within all sites within specified hub to ensure each customer is given every opportunity to purchase a new home.Proactively manage and follow the sales process as set out in the Sales induction training and development and Procedure Guide with every customer.Proactively working as a member of the sales team within the area and demonstrating effective team working skills with others who may be in the same hub area or area.Evaluate each sales process with a customer as to how the sale can be achieved more effectively, efficiently and profitably for the Company.Proactively sell all types of customer extras across all reservations to drive additional profit for the Company.Ensure every customer contact is recorded on the relevant IT system and in line with GDPR.Deal with all customers in a polite, friendly and efficient manner.Ensure that customers are kept fully and regularly informed of the progress of their purchase.Respond to all cancellations making every effort to 'save' and if necessary re negotiate the reservation and at all times identify the reason for cancellation and offer any suitable alternatives within other Bovis Homes or Linden Homes sites.Have detailed knowledge of all relevant purchase assistance schemes, alternative site and house type options as directed by the Company, to ensure every customer is offered a bespoke choice of sales and purchase options for them.Work with the Site teams across all Hub sites to understand the progress of build of current plots and prospective plots in order to provide customer information to the sites and, in turn, clearly communicate with the customer.Implement the Company's continuous drive to deliver excellent customer service by advocating the customer journey and consistently exceeding customer expectations.Deliver high quality home demonstrations both virtually and face to face in conjunction with the build/maintenance teams in the home that the customer has purchased.Competencies -

5 GCSEs / GCE including Mathematics and English (at C grade or above).A Levels in any discipline.Experience working in a customer facing role delivering under pressure.Experience in generating leads and sales through telephone-based business development.Proven track record of achieving sales targetsProven track record of exceptional salesExcellent IT skills with demonstrable knowledge of Microsoft Office toolsComfortable using multi-channel forms of communicationAbility to handle complaints and difficult situationsStrong negotiation and sales skillsProven track record of successfully completing the sales process with customersExcellent administration and organisational skillsAn interest in property and the housing marketGood planning and organisational skillsPatience and ability to remain calm under pressureExcellent communication skillsA friendly, trustworthy and professional attitudeThe ability to work under pressure and meet sales targets.Willing to be flexible in respect of day to day duties and hours workedWilling to travel to all sales sites, including regional officesFull driving licence and access to a suitable vehicle.The Good Stuff:

Vistry Homes is a fast paced and exciting place to work. We offer our employees multiple opportunities to learn, develop and nurture successful careers with us.

Some of our key benefits include…

  • Competitive salary and package
  • Sales Commission
  • 28 days annual leave plus bank holidays, and the option to buy or sell up to 5 days per annum
  • Private Healthcare
  • Company Contributory Pension Scheme
  • Sharesave scheme
  • Mileage allowance paid
  • Support with a professional membership
Let's tell you a bit more about us…

Vistry Group came together at the start of 2020, bringing together the energy, talent and deep-rooted experience of Bovis Homes, Linden Homes and Vistry Partnerships. With a wide range of skills, experience and backgrounds - we have come together to live our values of Integrity, Caring and Quality.

We are all about people, and it is our people, around 3000 of us, who have created a UK top-five housebuilder, with a five-star rating. We care about the wellbeing of our people and we value diversity and inclusion, seeking to create a supportive, dynamic environment where talented and dedicated people can develop their career.

Inclusion and diversity are paramount to us here at Vistry Group - we firmly believe that this culture nurtures stronger performances across the wider business. All of our applicants and employees are treated fairly and respectfully, regardless of any protected characteristic/s. If you require assistance with regards to reasonable adjustments during your application process with us, then please do not hesitate to contact us - we will always be happy to help.

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