Senior Product Insight Analyst

26 Jul 2021
02 Aug 2021
Full Time
Contract Type

Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.

NOW is our exciting internet TV that's revolutionising the sector with a bold approach, fresh ideas and the latest technologies. We're transforming the way our customers view content by making Sky Movies, Entertainment and Sports available across a range of devices. As a member of the Data Intelligence team within NOW, you'll help drive decision making across OTT services using the power of data and insights.

What you'll do:

- Produce high quality, actionable insights through analytics and cutting-edge predictive algorithms
- Develop and maintain strategies and segments for different business areas: tracking performance of actions taken and articulating reasons behind it and recommending improvement actions
- Produce strategic reviews of our portfolios and providing executive level recommendations based on emerging trends
- Work with different large data sets to build actionable insight. Organise data trends, enhance analytic techniques and look at ways to unlock product/devices data sources
- Execute the product analytics plan/roadmap with appropriate data mining and analytic techniques and use data to solve business problems and in arriving at statistical solutions.
- Work with web analytics tools such as Adobe Analytics, and clickstream data to understand app, online and device behaviour and analyse digital product data to help inform decisions about optimizing the websit
- Build dashboards with key product metrics in Tableau

What you'll bring:

- Experience in commercial, data rich BtoC environments, ideally Media, Retail, Telecommunications, Gaming or Financial Services
- Experience working with multiple data streams and large/complex data sets and statistics
- Technical experience across data manipulation tools such as SQL, BigQuery, Python, and R
- Strong interpersonal skills with consistent record in fast paced and quick changing environment whilst being able to coach more junior members of the team
- Degree in a quantitative field such as Statistics, Mathematics, Computer Science/engineering, Economics, or other numerical subject
- Experience with product analytics data sets (clickstream journey tracking data) or Adobe Analytics data sets would be desirable but not essential

Team Overview:

At Now we approach everything we do with fresh eyes, we're bold, ambitious and are revolutionising the sector. We're positive, upbeat, up for it and progressive - always on, putting the customer at the heart of what we do. Innovation is in our DNA. We're the only place you can enjoy Sky Cinema and Sky Sports without a contract or monthly subscription. We are TV on our customers terms. We are Now.

The Rewards:

There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few:

- Access to free NOWTV, for streaming all your favourite shows
- A generous pension package
- Private healthcare
- Discounted mobile and broadband

Where you'll work:


Our Osterley campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Chiswick Park, Gunnersbury, Acton Town and Ealing Broadway tube stations. There's also plenty of parking, bike shelters and showers.

On campus you'll find six subsidised restaurants and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.


Recognised as an 'Inclusive Top 50 Employer' and a 'Times Top 50 Employer for Women', we're working hard to ensure we're a truly inclusive place to work. This means we don't just look at your CV. We're more focused on who you are and the potential you'll bring to Sky. We also know that everyone has a life outside work, so we're happy to discuss flexible working.

And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.

Why wait?

Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you.

To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about.

Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

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