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Telephony Operator - Sytner Group Leicester

Employer
Sytner
Location
Homeworking
Salary
Competitive
Closing date
20 Aug 2021

Job Details

About the role

We are looking to recruit a Telephony Operator to join our team within the VWG division.

This is an integral role, where you will be expected to offer full support to all our departments, answering all incoming calls and relaying messages accurately, to carry out ad hoc administrative duties as required.

This position is working 37.5 hours per week, between the hours of 8.30 am and 6.00pm Monday to Friday and Weekends on a rota.

This role can be undertaken from home, however you will need to be Midlands based. 

About you

The role will suit a highly enthusiastic, motivated individual, who wishes to be part of a busy team committed to delivering an exceptional customer experience. The role will involve managing incoming calls and directing them to the appropriate departments. As a premium brand retailer, this role will ensure the first impression to our customers is an outstanding one, therefore a professional and confident telephone manner and previous customer service experience is essential.

Why Sytner?

Sytner Group currently represents over 21 of the world's most prestige vehicle brands; in over 140 dealerships across the UK, we provide a fantastic working environment and we and are committed to 'Developing Talent' and 'Building Careers'.

We will also recognise and reward your hard work, loyalty and achievements. As well as competitive salary and bonus you will also receive a company car and benefit from subsidised Manufacturer Car Purchase schemes for your family as well as discounted MOT and servicing, a colleague introduction reward scheme, discounted Gym membership and discounts with popular high street retailers.

We are committed to being the best company to work for and recently we were ranked the top rated retailer on Glassdoor as a result of direct colleague feedback.

Company

In our state-of-the-art dealerships across the UK, Sytner Group represents the world’s most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our ‘one team’ ethos.

We strive to deliver an exceptional customer experience; our colleagues are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special.

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