Telephony Operator - Sytner Group Leicester
About the role
We are looking to recruit a Telephony Operator to join our team within the VWG division.
This is an integral role, where you will be expected to offer full support to all our departments, answering all incoming calls and relaying messages accurately, to carry out ad hoc administrative duties as required.
This position is working 37.5 hours per week, between the hours of 8.30 am and 6.00pm Monday to Friday and Weekends on a rota.
This role can be undertaken from home, however you will need to be Midlands based.
The role will suit a highly enthusiastic, motivated individual, who wishes to be part of a busy team committed to delivering an exceptional customer experience. The role will involve managing incoming calls and directing them to the appropriate departments. As a premium brand retailer, this role will ensure the first impression to our customers is an outstanding one, therefore a professional and confident telephone manner and previous customer service experience is essential.
Sytner Group currently represents over 21 of the world's most prestige vehicle brands; in over 140 dealerships across the UK, we provide a fantastic working environment and we and are committed to 'Developing Talent' and 'Building Careers'.
We will also recognise and reward your hard work, loyalty and achievements. As well as competitive salary and bonus you will also receive a company car and benefit from subsidised Manufacturer Car Purchase schemes for your family as well as discounted MOT and servicing, a colleague introduction reward scheme, discounted Gym membership and discounts with popular high street retailers.
We are committed to being the best company to work for and recently we were ranked the top rated retailer on Glassdoor as a result of direct colleague feedback.