Resettlement Worker

up to £24,000 per year
28 Jul 2021
18 Aug 2021
Full Time
Contract Type

Resettlement Worker

We are looking for a Resettlement Worker to work with service users who are homeless or at risk of homelessness

Position: Resettlement Worker

Location: Ealing
Hours: Full time, 39 hours a week on average

Contract: 1 year fixed term contract

Salary: up to £24,000 per year
Benefits: Company Mobile Phone, Company Pension, Competitive Salary, Employee Discounts, Generous Holiday, Great Working Environment, In House Training, Progression Opportunities, Recognised Qualifications, Travel/Season Ticket Loans

Closing Date: 18th August 2021

The Role

As a Resettlement Worker you will work with a case load of service users who are homeless or at risk of homelessness, developing interventions to sustain or secure accommodation through the creation and execution of Personal Housing Plans. Working towards targeted key performance indicators, you will provide advice on housing options and help people to maximise their financial security and independence through access to employment, training and volunteering opportunities and into paid employment.

Some other key responsibilities will include:


  • Ensure all database systems are kept up to date
  • Ensure all Key Performance Indicators are met on a weekly basis
  • Liaise with relevant agencies, including private sector landlords
  • Participate in the core work of the service, providing support to colleagues
  • Provide Tenancy Sustainment Support to ensure that service users can access longer term support where required and maintain a tenancy


About you

To be successful in the role of Resettlement Worker you will need to a good understanding of the causes of homelessness and the willingness to work towards set targets and meet KPIs. You will also bring with you the following skills:


  • The ability to create interventions with service users to address the causes of homelessness
  • An understanding or willingness to learn of relevant housing and welfare benefits legislation
  • Experience of preventing tenancy breakdown and supporting people to maintain their accommodation
  • Experience of working with private landlords and ability to source them to house vulnerable adults
  • The ability to formulate, implement and review tailored Personal Housing Plans with service users
  • The ability to communicate and negotiate effectively with a range of stakeholders
  • Experience of using computer systems, including databases as part of day-to-day work
  • Excellent organisational skills and the ability work effectively to tight deadlines
  • The ability to work autonomously
  • Knowledge and understanding of safeguarding issues and ability to address them appropriately


We welcome applications from candidates with lived experience. If you have any convictions/cautions, this does not mean you cannot apply for this role, however, a DBS is required for all positions.

Any positive disclosures on DBS records are discussed with candidates and fairly assessed by an internal panel.

Other roles you may have experience of could include: Resettlement Worker, Homelessness, Homeless Project Manager, Homeless Caseworker, Project Coordinator Homelessness, Resettlement Caseworker, Housing Support, Substance Misuse Worker, Recovery Worker, Youth Recovery, health and wellbeing worker, Outreach and Engagement, Wellbeing Recovery Worker etc.

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