Concierge Executive - Full or Part Time
- Employer
- Antella Recruitment
- Location
- Southampton
- Salary
- 24500.00 GBP Annual
- Closing date
- 4 Aug 2021
View more
- Sector
- Hospitality & Catering
- Hours
- Part Time
- Flexibility
- Flexible working available
- Contract Type
- Permanent
Concierge Executive - Full or Part time
Southampton
GBP24,500
My client is a specialist concierge services provider.
They are now recruiting for a Concierge Executive to be based on site with one of their major clients providing a bespoke concierge service to their employees.
The Concierge Executive will also be responsible for booking client's requirements for activities including on and off site, transfers, external dining reservations, travel, attraction tickets etc
The candidate must be highly motivated, customer focused with previous experience working in a service orientated role gained within a luxury hotel, concierge, or travel environment.
The role is available on either a full time or part time basis, my client is flexible on this.
It is a Monday to Friday role with hours being between 10.30am to 7.00pm
Concierge Executive Duties and Responsibilities:
Respond to all clients' requests following and adhering to the standards of service, accommodating requests from the ordinary to the extraordinary
Handle a wide variety of client requests with utmost professionalism to achieve maximum guest satisfaction
Memorise regular clients preferences and habits to provide attentive and personalised service.
Display a friendly, courteous and professional attitude in all dealings with clients with an emphasis on fulfilling requests.
To understand the London scene and keep up to dates with all shows, attractions, restaurants and local information.
To take ownership for booking additional services including activities on and off site, transfers, external dining reservations, babysitting, itineraries, attraction tickets, flowers the personal touch and 5* service to all guests
Concierge Executive Experience Required:
Previous experience in a reservations or customer relations role within the hospitality, cruise, or travel industry working for a luxury brand.
Passion for service and the ability to innovate, ideally with a proven track record of customer service
Strong organisational and time management skills with a high degree of flexibility
Be a self-motivator and someone who is ready to challenge in the interest of continuous improvement
Concierge Executive Salary and Benefits:
Base Salary of GBP24,500, pro rota if part time
25 days annual leave + 8 bank holidays
Pension
Discount Vouchers
Monday to Friday
To apply for this Concierge Executive role, please apply and a member of the team will be in contact to discuss your CV and the company.
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