Job Title: Food & Beverage assistant - Part time

Location: London

Salary: Competitive

Job type: Part time

The Royal Hospital Chelsea is a historic institution providing sheltered accommodation (Long Wards) and full nursing care where necessary (the Margaret Thatcher Infirmary) for some 300 retired soldiers, known as In-Pensioners. It ensures Army veterans are provided with the support and comradeship they need in recognition of their service to the Nation and safeguards their historic home for the veterans of tomorrow.

The Role

A Food and Beverage Assistant, is predominantly responsible for serving food and assisting with catering duties in the Margaret Thatcher Infirmary and the Great Hall. You will also be required to work in other outlets as required.

Key Requirements:

• You will be required to work in the MTI and the Great Hall as required by the Supervisors and Managers.
• Ensure that communications between the kitchen and service staff are clear and that all request are dealt with efficiently and timely.
• To continuously improve the standards of service to all IPs at the MTI by suggesting methods to improve the dining experience in all wards at the MTI and implementing them once authorised.
• To create a daily report on wastage after each meal from all the wards at the MTI.
• To liaise with the Head Chef at the MTI on a daily basis to make any amendments and improve the service. You will be the main link between the service staff and the kitchen.
• Work closely with housekeeping department in the MTI to ensure the staffs are trained and following all procedures for the delivery of the food.
• Monitor service of all areas gaining direct feedback from IPs and staff.
• Attend messing meetings with MTI team on the services provided.
• To attend the weekly Catering Meeting to provide input regarding the progress of service in the wards.
• Ensure strict control of the standards and quality in the MTI dining areas, and reporting any shortfalls with action plan to limit them.
• To make sure that the dining areas in the wards are kept ready for meal service before the IPs arrive.
• To set standards and ensure that all legislation is adhered to in respect to hygiene, health and safety and mandatory training within the MTI catering operations.
• Working as and when required by the management to ensure breakfast, lunch and tea meal services are monitored with spot checks on all services.
• To ensure that required consumables are readily available in both operations.
• To take responsibility for own Health & Safety and for those affected by the post holder's acts or omissions.
• To help the chefs with minor and reasonable tasks in the kitchen (cutting bread, portioning and preparing the trolleys, preparing fruit platter etc.)
• To assist the chefs in administration tasks (printing menus, rotas etc.)
• Delivery and clearing of refreshments for meetings in the MTI Wards and meeting rooms.
• Prepare serving and dining areas according to specific directions and layout plans established by the catering manager.
• Prepares food in an attractive and appetizing way according to the Sous Chef's directions.
• Prepare and deliver all refreshments and meals for breakfast, lunch and dinner service.
• Liaise with ward staff to ensure patients' needs are met in a timely manner.
• Addresses immediate Pensioner concerns, questions and needs in order to provide an optimal experience.
• Cleans and sanitizes all equipment, utensils, dining ware, linens, serving ware, and work areas
• Restocks clean equipment, utensils, and equipment to proper storage areas noting any damages and items to be replaced.
• Work in the Great Hall under the supervision of the Great Hall Supervisors to set-up, serve, clean and execute all duties as required in the Great Hall.

The Candidate:

• Good communication skills
• Customer care focused.
• Able to comply with current legislation with regards to Food Hygiene,
• Ability to work well with other team members and to follow directions from supervisors
• Self-motivated
• Knowledge of basic food preparation techniques

Please click on the APPLY button to send your CV and Cover Letter for this role.

Candidates with the relevant experience or job titles of: Kitchen Staff, Waiter, Waitress, Kitchen Service, Chef, Sous Chef, Assistant will also be considerate for this position.