People Partner - High Street Head Office & Logistics

02 Sep 2021
02 Oct 2021
Full Time
Contract Type


People Partner - High Street Head Office & Logistics
Based Swindon

Job Description

Here at WHSmith Retail it’s all about our people. They are the ones that deliver for our customers.  The ones that enable our growth.  That’s why our HR team is passionate about creating an environment where people can thrive and do their best work.  Join us as a People Partner delivering day to day HR support to our High Street Head Office & Logistics & teams and you’ll be given the freedom to make a real impact.

About us

Everybody knows WHSmith, a huge 73% of the population visits our stores annually. We’re so proud of what we’ve achieved.  Since 1792 we’ve successfully held our place on an ever-changing high street.  Quite a challenge in a competitive retail world. Plus there’s our UK and International brands like Funky Pigeon & Inmotion and our strategic partners including Marks & Spencer & Costa.  It’s one big family.  We adapt, we evolve, we focus on our customers.  Life is fast paced. We pull together as one team, live and breathe our values and look forward to our next great idea!

Why join us?

In terms of what you want to achieve, and what you could be, you’ve only just begun. There are ‘no limits’ to what you can accomplish.  It’s perfect for people who are happy to use their initiative, be ready to make big decisions and are adept at finding commercial solutions.  It’s fast paced here so you’ll need to think on your feet and be prepared to work hard.  But the autonomy, variety and development you get is incredible - anything is possible.

What you’ll be doing

  • Support delivery of the WHSmith Retail people plan aligned to business objectives
  • Support employee engagement, culture, resourcing, and capability plans
  • Drive operational efficiency with a firm grasp on cost
  • Drive best-practice ways of working across HR policies and facilitate the resolution of people-related issues
  • Support talent management and succession planning
  • Own UK people data across WHSmith logistics/distribution teams and provide insights to drive improvements
  • Input into and execute strategic projects as required
  • Support the Head of HR in delivering the wider people agenda
  • Collaborate with the wider People Team, ensuring that all HR Shared Service tasks are processed effectively, and Employee Relations cases managed efficiently

What you’ll have

  • A broad, generalist understanding of all HR processes and activities including employee relations, engagement & capability, organisational development, talent management
  • Ideally with a CIPD qualification
  • Experience working in a complex, fast moving environment
  • Ability to think strategically and creatively when it comes to problem solving, identifying pragmatic and measured solutions 
  • Commercial awareness, able to balance employee experience and cost
  • Strong analytic skills with ability to pull and synthesize data into meaningful insight
  • Business savvy and judgment to make independent decisions
  • Exceptional stakeholder management, influencing and challenging with impact
  • Emotional intelligence, able to understand and relate to people and navigate through tough situations and change
  • Resilient and able to flex, refocus, and reprioritise

What you’ll need to show

  • Customer focus – Keep customer at the heart of all you do
  • Drive for results – Tenacity for ambitious and competitive results delivered with pace
  • Value our people – Respect and value our people in an honest, open environment
  • Accountability – Personal responsibility for actions and deliver what you say you will

If successful, candidates will be required to obtain a valid passport, undertake a criminal record check and provide 3 years of continuous educational, professional or employment references.
Due to the high number of applications we receive, it is with regret that we are unable to respond to all applications and therefore will only contact short listed candidates. “WHSmith values diversity and welcomes applications from all sections of the Community”

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