Clinical Administration Manager (Part-Time)

22876.00 - 26600.00 GBP Annual
06 Sep 2021
04 Oct 2021
Part Time
Contract Type
Clinical Administration Manager (Part-Time)
Burford, Oxfordshire (office/home-based)

About Us:

Blue Cross is one of the UK's leading rehoming organisations for animals. We support sick, injured and homeless pets and care for more than 40,000 animals every year through our rehoming, veterinary and education programmes.

We now have an exciting opportunity for a Clinical Administration Manager to join our team on a part-time, permanent basis as part of a job share. If this sounds like the role for you, then read on to find out more!

The Benefits:

- Salary of GBP22,876 - GBP26,600 (pro rata) per annum
- Pension scheme
- Company sick pay
- Life insurance (after probationary period)
- Employee assistance programme, including a 24/7 confidential counselling line, support with personal issues and financial advice
- Cycle to work scheme
- Eye Tests
- WorkPerks
- Flexible working
- Enhanced parental/maternity/paternity leave, holiday exchange, volunteer days and sabbatical leave
- Long service awards and Blue Cross Spirit Awards
- Develop your career with a charity that's been supporting animals since 1897

If you have fantastic administrative skills and previous line management experience, this is a brilliant opportunity to take the helm of our Clinical Development Team and ensure our partners and clients receive a smooth and efficient service.

Registering over 25,000 clients annually, our veterinary services are vital to support sick, injured and homeless pets. By joining us, you will be making an incredible difference to their lives every day as well as supporting the learning and development of the team around you to be the best they can be.

What's more, this position offers a great work/life balance and is perfect to work around your other commitments. So, if you want to develop your career and join a collaborative work environment where we all work together for the welfare of pets, we want to hear from you!

The Role

As a Clinical Administration Manager, you will be responsible for the effective day-to-day management of our contracted veterinary services.

With the support of a team of Clinical Development Administrators, you will manage our five Pet Care Clinic's and Emergency Care Fund.

You will oversee a busy helpdesk and provide efficient and timely support to our veterinary partners, clinic and hospital clients over the phone and by email, ensuring SLAs and KPIs are met. You will also ensure payments to our veterinary partners are processed on time and within budget.

Additionally, you will:

- Mentor, train and develop a team of administrators
- Assist hospital clients with registration
- Develop solid relationships with both external and internal stakeholders
- Oversee financial expenditure and income

About You

To join us as a Clinical Administration Manager, you will need:

- Excellent organisational, management and administrative skills
- Previous line management experience
- A proven track record of prioritising and organising work and projects
- Strong communication skills, both written and verbal
- The ability to work proactively, without supervision and independently
- Excellent attention to detail
- Excellent interpersonal skills
- To be IT literate with MS Office and web-based databases and platforms

Experience of working within the charity sector would be beneficial to your application.

This is a part-time role working 21 hours per week across three days as part of a job share opportunity. Please note, due to the nature of the work at Blue Cross, and this post, it may be necessary to exceed these hours when the workload demands.

The salary for this role is a Grade: 4.1

The closing date for applications is the 15th September 2021.

We reserve the right to close this vacancy early should we receive an overwhelming response.

To apply for this role, all candidates are required to complete the online application process. Please read the job description to find out more (this will become available when you select the apply button).

Other organisations may call this role Admin Manager - Clinical Operations, Administration Service Manager, Clinical Admin Manager, Clinical Admin Lead, or Administration Manager.

Blue Cross holds inclusion as a core organisational value. We positively encourage applications from suitably qualified, experienced and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity. We actively embrace our differences and know that it is our differences that make us unique. You are very welcome at Blue Cross, without the need to hide any part of who you are.

So, if you're seeking your next challenge as a Clinical Administration Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency

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