Business Analyst

07 Sep 2021
24 Sep 2021
Full Time
Contract Type
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.

Based in Leeds, in one of the largest digital hubs in the UK, it's a strategic location for our business and offers a vibrant place to live and work.

The Digital Technology Sales and Service Tribes cater to all our customers' online needs. We touch every area of a Sky customer's experience meaning we solve a wide range of problems creatively and no two days are the same. You will be joining a diverse team where the focus is collaboration, doing what's best for the customer and our people, and having some fun whilst we do it.

- Perform analysis and use data to identify and validate business assumptions and requirements

- Document requirements in the form of Agile User Stories and Acceptance Criteria

- Where appropriate, use more formal analysis techniques such as Use Case Diagrams and Business Process Modelling

- Work with Product Owners and development squads to build and maintain a well-refined backlog

- Interact with developers and testers daily to ensure business objectives and user needs are accurately understood and implemented

- Contribute to, and help to foster, disciplined Agile working practices, assisting the Scrum Master in daily tasks, and participating in or leading ceremonies

- Use Agile boards to maintain a constant flow of work in play at any time

- Collaborate with other delivery teams within Sky to ensure key dependencies are identified, documented, and managed

- Develop deep domain knowledge of the technology and deliverables owned by your squad

- Maintain documentation and contribute to knowledge sharing across the team

- Strive to improve the quality of our products, and ways of working

- Strong problem solving and analytical skills combined with superb attention to detail

- Business Analysis experience, ideally in an agile environment

- Practical experience of using agile analysis techniques and tools

- Excellent written and verbal communication skills: able to communicate at both a technical and non-technical level and handle ambiguity with ease

- Good collaboration and facilitation skills

- An ability to handle non-routine queries and resolve issues from application of previous experience

- Aptitude for working successfully in a fast-paced work environment

- Experience of managing expectations and staying calm and positive under pressure

- Awareness of app and web development technologies, techniques, and practices

UK Tech: Our team focuses on technology strategy, design and delivery. From AI to 5G to Cloud, we work on the latest tech whilst building out our web presence and CRM systems for fixed and mobile networks. We're bold, proactive, forward-thinking and collaborative. Together, we're proud of the products and services we deliver for our customers.

There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few:

- Hybrid working options

- Free Sky Q Premium package

- Private health care

- Generous pension scheme

- Discounted Sky Mobile and Sky Broadband packages

- Free access to the Sky VIP loyalty programme

- Access to Sky Benefits Extra for exclusive discounts from over 800 top and everyday retailers


Our spacious tech hub is under a mile away from Leeds train station, with free water taxis available from Granary Wharf. There's also plenty of parking in the surrounding streets and at the nearby CitiPark.

You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym.

We take pride in our approach to diversity and inclusion: we've been recognised by The Times and Stonewall for this, and we've committed £30million to support the fight against racial injustice. We've also set ambitious targets for increasing ethnic diversity and representation throughout our organisation.

At Sky, we don't just look at your CV. We're more passionate about whom you are and your potential. We also know that everyone has a life outside work, So we're open to discussing where and when you do your job, as long as we can balance your needs with those of our customers.

And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.

Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you.

To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about.

Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

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