DevOps Manager

07 Sep 2021
25 Sep 2021
Full Time
Contract Type
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.

Based in Leeds, in one of the largest digital hubs in the UK, it's a strategic location for our business and offers a vibrant place to live and work.

Digital Technology is made up of 3 families, My Sky App, Digital Sales and Service.

The My Sky App Family is at the heart of providing outstanding customer service through both the iOS and Android apps. The Digital Sales and Service families cater to all our customers' online needs. We touch every part of a Sky customer's experience meaning we solve a wide range of problems creatively and no two days are the same. You will be joining a diverse team where the focus is collaboration, doing what's best for the customer and our people, and having some fun whilst we do it.

- You will lead a team of Engineers, delivering operational capabilities and support for and the MySky mobile application.

- You will meet the demands of Sky's customer focused initiatives, ensuring outstanding digital service for millions of customers every single day. You will grow the team to ensure it meets this challenge.

- You will set clear measurable goals for your team, ensuring automation is a core value and create a culture of continuous improvement and innovation that constantly evaluates industry techniques for DevOps & SRE.

- You will collaborate with technical and non-technical teams across Sky, sharing knowledge and standard methodology.

- You will provide team strategy, planning and status updates and be responsible for ensuring efficiency targets and financial budgets are met.

- You will involve the DevOps team right across the delivery lifecycle regardless of methodologies, adding valuable support and direction.

- You will be responsible for self-development and strengthening the skills of the team.

- Broad range of DevOps knowledge including CI/CD, Cloud Platforms, and operating customer facing web applications at scale. A good understanding of Web Content delivery, security and performance would be advantageous.

- Expertise in building a data driven approach that provides real value and insight to the organisation.

- The ability to handle conflicting priorities and use judgement to involve the right partners at key decision points.

- Pragmatism, an ability to deal effectively with ambiguity and changeable business priorities.

- A focus on stability and performance, being passionate about customer experience

- Experience dealing with non-technical partners. As the engagement point of Digital DevOps for all other teams - you will represent the team positively and professionally while promoting its capabilities.

- Good interpersonal skills comfortable translating complexity into simple and straightforward language.

- Experience working with Cloud environments, capable of providing technical expertise, proposals and direction around Cloud strategy. Kubernetes experience would be beneficial.

UK Tech: Our team focuses on technology strategy, design and delivery. From AI to 5G to Cloud, we work on the latest tech whilst building out our web presence and CRM systems for fixed and mobile networks. We're bold, proactive, forward-thinking and collaborative. Together, we're proud of the products and services we deliver for our customers.

There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few:

- Hybrid working options

- Free Sky Q Premium package

- Private health care

- Generous pension scheme

- Discounted Sky Mobile and Sky Broadband packages

- Free access to the Sky VIP loyalty programme

- Access to Sky Benefits Extra for exclusive discounts from over 800 top and everyday retailers


Our spacious tech hub is under a mile away from Leeds train station, with free water taxis available from Granary Wharf. There's also plenty of parking in the surrounding streets and at the nearby CitiPark.

You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym.

We take pride in our approach to diversity and inclusion: we've been recognised by The Times and Stonewall for this, and we've committed £30million to support the fight against racial injustice. We've also set ambitious targets for increasing ethnic diversity and representation throughout our organisation.

At Sky, we don't just look at your CV. We're more passionate about whom you are and your potential. We also know that everyone has a life outside work, So we're open to discussing where and when you do your job, as long as we can balance your needs with those of our customers.

And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.

Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you.

To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about.

Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

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