Housing /Accommodation Officer

13 Sep 2021
01 Oct 2021
Full Time
Set hours
Contract Type

The role

Housing Officer responsible for the property maintenance of a portfolio of MoD properties and infrastructure within a designated area.

Manage Supply Chain to ensure that all statutory, mandatory and reactive performance indicators are consistently achieved within area of responsibility.

Typical duties would include:

Carrying out pre move out, move in and move out appointments. Recording and raising any works required following move out. Carrying out monthly visual inspections of void properties and recording meter readings.

Inspecting void properties following contractors works being carried out to ensure they meet the required standard. Assisting with customer issues, enquiries & complaints.

Liaising with numerous stakeholders who would have a direct interest of our service. For example, welfare teams & military liaisons.

Key accountabilities

Oversee the effective, compliant and timely delivery of void preparation, maintenance and response works in accordance with Government Regulatory and Statutory undertakings, complying with all Health & Safety and Environmental standards and policies. Monitor Supply Chain service delivery, value for money, quality and safe working to ensure all performance indicators are consistently achieved.

Review Risk Assessments and Method Statements to ensure they are to an acceptable standard. Review site risk registers, follow maintenance and management processes and notify Management of any defects on equipment or systems. Undertake inspections on the service delivery in accordance with the levels defined for an agreed area and all issues are recorded and actioned accordingly. Ensure that M&E equipment, boilers and the like, are correctly set to work (controls set back for frost protection or heating systems drained and disabled), tested and commissioned. Witnessing the commissioning and testing of new equipment is being carried out by competent supply chain operatives. Ensure empty properties (voids) are inspected regularly and meet the required standard. Ensure compliance with the Asbestos register and management plan and, where required, take on the duties of Asbestos Responsible Person.

Ensure compliance with the Legionella management plan and, where required, take on the duties of Legionella Responsible Person. Act as first point of contact for properties within the portfolio and liaise with operational management to ensure outstanding works are tracked to completion.

Skills & experience

Experience of managing and supervising staff in Construction, Property Maintenance or related field including:

    • Management of the operational delivery of Housing Property Management tasks
    • Leading an operational team to achieve KPIs
    • Planning, directing and controlling activities
    • Management of Safe Systems of Work
    • Management level qualification in H&S and Environment (e.g. SMSTS)

Additional Information

Why Amey?

We're all originals here and our individuality is an asset. We have unique backgrounds and personalities, which means we all bring different ideas to the table. But we do have one thing in common: we all take personal pride in our public service. With every drop of water and spark of electricity we supply, with every bolt we tighten and with every guiding golden nugget of advice, we better manage the services that we all use and rely on every day, ensuring every household in Britain benefits from our work.

Amey is one of the top five support services suppliers in the UK. We employ 16,000 people, have a turnover of £2.1bn and a strong forward order-book. Every household in Britain benefits from the work we do. We maintain the UK's road and rail infrastructure, keep schools safe and clean, manage the UK's defence estate, safely escort prisoners and keep prisons and courts secure. We also collect and process waste, as well as deliver utilities services. All of this is underpinned by our leading consulting capabilities which uses engineering design and data analytics to better manage the services we all use and rely on

As one of us, you can really be you because your individuality is an asset. You're surrounded by a team of people who want you to grow and embrace new challenges. People who care about your job satisfaction as well as your wellbeing. There'll be experiences as original as you are, in a career that can feel like many rolled into one. You'll be stretched but always supported. Whether it's working on the biggest bridge in the country, learning to get to grips with the latest technology, or just working with a great group of people every day, you'll find what gets you out of bed in the morning at Amey.

The Duke of Edinburgh's Gold Business Award

Are you under 23 years old? Are you looking for a new challenge? Do you want to be the next rising star within Amey?

Go the extra mile; gain new skills, push yourself physically, help others and explore new places. Gain friendships, experiences and memories that will last a lifetime - and have lots of fun too! The award is run over an 18-month period and there are five modules and an awards presentation included. Visit for more information