Receptionist / Host - Guy Salmon Land Rover Sheffield
About the role
Guy Salmon Land Rover Sheffield is looking for a friendly and enthusiastic Receptionist/Host to join our fantastic team!
You will welcome every customer through our doors, managing their visit by directing them to the correct department efficiently and offering refreshments. You will also manage incoming calls and will be responsible for connecting the call to the right department promptly.
Hours of work will be between 12pm - 6pm Monday to Friday, however the right candidate will need to be flexible as they will need to cover different hours for holidays/sickness etc.
You will be the first impression on the phone for our customers and guests so a warm and cheerful voice with an ability to efficiently transfer the call is essential. You will also help proactively manage the experience of whoever visits our showroom so that each customer and guest feel that they have had uniquely personal and bespoke service.
To provide the best service to our customers we'll need someone who is: a proactive communicator with our management and dealership teams, innovative in your approach to creating experiences and someone who will use their own initiative where they think it will delight a customer. You will also need to collate customer knowledge and anticipate their needs, to back this up, excellent organisational and preparation skills are required coupled with a genuine passion for detail.
Sytner Group currently represents over 21 of the world's most prestige vehicle brands; in over 140 dealerships across the UK, we provide a fantastic working environment and we and are committed to 'Developing Talent' and 'Building Careers'.
We will also recognise and reward your hard work, loyalty and achievements. As well as competitive salary you can also benefit from a subsidised Manufacturer Car Purchase Scheme, discounted MOT and servicing, a colleague introduction reward scheme, discounted Gym membership and discounts with popular high street retailers.
We are committed to being the best company to work for and recently we were ranked the top-rated retailer on Glassdoor as a result of direct colleague feedback.