Part Time Order Management Executive

10.75 - 10.75 GBP Hourly
13 Sep 2021
08 Oct 2021
Part Time
Contract Type
Part Time Order Management Executive

22.5 hours per week

GBP10.75 per hour


12-month contract

Main Duties

Entering, expediting, tracking, editing and processing orders. Maintain customer files and track order status.

Enter customer manual orders to verify prices, quantity, configurations, delivery, shipping etc details are correct.

Receive product lead-time data; ensure this is relayed as appropriate to internal teams and customers.

Manage the order book, ensuring it accurately reflects the orders outstanding, updating customers with lead times.

Work with Supply Chain & Production, to ensure the timely shipment of customer's orders.

Skills and Knowledge

Have a high regard to customer satisfaction, with the ability to build relationships and effectively communicate.

Have good organisational skills and a methodical and process orientated approach to managing the workload

Good communication skills are required to deal with partners

Able to resolve issues under the guidance of our policies, processes and internal controls.

Attention to detail to ensure complex customer orders are processed efficiently.

Should be a team player and flexible to assist others when workload is high

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