Capability and Talent Development Manager - Flexible Working Available

16 Sep 2021
26 Sep 2021
Contract Type

About the job Summary

We welcome and encourage applications from everyone, including groups currently underrepresented in our workforce. We pride ourselves on the positive impact diversity has and promote inclusivity and equality of opportunity for all. Our recruitment process is anonymised, which means that your name, date of birth and other personal details will not be seen by the sift panel.

Location: Swansea 

Are you a creative, engaging, and dynamic person?

Do you want to inspire and nurture new IT talent?

Do you want to contribute meaningfully to the training and professional development of IT staff?

Can you build innovative programmes to develop skills and help sustain DVLA as a Centre of Digital Excellence?

If so, this is your opportunity to join the central support function within IT Services (ITS) in DVLA!

Would you like to find out more about the role, the digital team and what it’s like to work at DVLA? If so, we are organising a familiarisation session where you can virtually 'meet the team' on Monday 20th September at 13:00.

Please click here to book on.

Job description

An opportunity has arisen within the ITS Capability & Talent Team for a Capability and Talent Development Manager. The team is responsible for all areas of Capability & Talent in the IT directorate, including internal training, the creation and management of development programmes, engagement with schools and colleges, and the development of career frameworks across IT roles.

As a Capability & Talent Development Manager, you will work across a defined area of capability development, working with internal and external stakeholders to identify skills gaps and source suitable solutions. The role requires you to take responsibility for elements of your own work, and you will also work across the team, providing support and cover as needed.

Our aim is to create an exhilarating, progressive environment where team members are encouraged to fulfil their potential and to provide an exemplary service to our colleagues across ITS and wider.

We are a dedicated team of motivated, trustworthy, supportive individuals, who enjoy what we do and are proud of how we do it!


Your responsibilities will include, but are not limited to:

• Building and sustaining effective communications across ITS capability areas, with internal and external suppliers and stakeholders.
• Taking responsibility for apprenticeship and development programmes working with capability leads, mentors and managers to review and plan student integration to ITS, ensuring the relevant learning and support mechanisms are available.
• Working closely with DVLA Commercials to monitor the effectiveness of learning both from a student and learning provider perspective (contractual obligations) via structured checkpoint meetings with stakeholders, capturing accurate records of discussions and outcomes.

Other Responsibilities may include:

• Using Office 365 software such as Excel and SharePoint to keep track of progress and content.
• Building relationships with senior managers in order to obtain information for delivery in a timely manner.

Please refer to the role profile attached for further information about the role and responsibilities.

About You

In this exciting role, you will thrive managing a varied and challenging workload and enjoy taking responsibility for organising and structuring your time.

You will have a passion for developing skills, a positive ‘can do’ attitude, and you will want to make a difference in your role.

You will have an eye for detail, be confident in handling data, and have an appetite for continuous improvement and commitment to learning.

You will enjoy influencing others, encouraging them to make the right decisions in line with the business strategy.

Excellent communication skills are pivotal to this role, along with the ability to tailor your methods to suit your audience. In this position there is a fantastic opportunity to contribute to the development and continual enhancement of services offered to all IT staff.

Working for the DVLA Digital Team

At the Driver and Vehicle Licensing Agency (DVLA) our work matters. We’re at the forefront of digital within government, providing new and improved services that are reliable, easy to use and offer value for money for our customers. With over 49 million driver records and over 40 million vehicle records, the opportunity to work at this scale is unrivalled across the region. Our services generate billions in revenue and make a difference to the lives of 9 out of 10 households in the UK.

If you would like to read more about the great opportunities with the DVLA Digital Team then click here

Our people are transforming our digital services, head over to our DVLA Digital Services Blog  to read about what we have been up to.

DVLA are following government guidelines and the majority of IT staff are currently working from home. This is likely to continue until the end of 2021, this however is under continuous review. Once it is possible to do so the current expectation is that IT staff will be located in the Swansea office to allow for ongoing support, development and collaboration with colleagues.


We'll assess you against these behaviours during the selection process:

  • Managing a Quality Service
  • Changing and Improving
  • Communicating and Influencing

Technical skills

We'll assess you against these technical skills during the selection process:

  • SFIA - Relationship Management (RLMT) - Level 4
  • SFIA - Learning & Development Management (ETMG) - Level 4


• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension
• We encourage a great work-life balance
• Best in class Learning & Development
• Digital communities
• Generous salary and pension
• On-site gym plus personal training
• On-site nursery, restaurants and coffee bar
• 25 days holiday (plus bank holidays), increasing by 1 each year (up to 30) & 1 extra day for the Queen’s birthday
• Range of staff groups to support all our colleagues
• Free parking
• Buy and sell annual leave

To find out more about the great opportunities and benefits of working at DVLA, click here  or read our blogs .

Things you need to know Security

Successful candidates must pass a disclosure and barring security check.

People working with government assets must complete basic personnel security standard checks.

Selection process details

This vacancy is using Success Profiles, and will assess your Behaviours, Experience and Technical skills.

We are closely monitoring the situation regarding the coronavirus, and will be following central Government advice as it is issued. There is therefore a risk that recruitment to this post may be subject to change at short notice. In addition, where appropriate, you may be invited to attend a video interview.

Please continue to follow the application process as normal and ensure that you check your emails regularly as all updates from us will be sent to you this way.

How to Apply

As part of the application process you will be asked to complete a CV and personal statement. Further details around what this will entail are listed on the application form.

For your CV and personal statement, please provide detailed evidence of your experience of the following:

• Working in a learning & development environment
• Being a team player with the ability to work on your own initiative
• Working to multiple and changing deadlines/priorities and developing, managing and delivering plans
• Strong internal and external stakeholder engagement experience

The sift is due to take place on Monday 27th September 2021.

Interviews will be held week commencing Monday 11th October 2021.

This interview will be conducted via a video interview, details of which will be provided to you should you be selected for interview.

We will try to meet the dates set out in the advert. There may be occasions when these dates will change. You will be provided with sufficient notice of the confirmed dates.

If invited to interview, this may consist of a range of question types. These could include questions around behaviours and how you would respond in any situation as well as specific examples of things you have done.

The selection process will be designed specifically for the role. As a result, your assessment could include:
• an interview and presentation

You’re encouraged to become familiar with the role profile, as you may be assessed against any of the criteria recorded within.

The Department for Transport alongside other Government Departments recruit using Success Profiles. This means for each role we consider what you will need to demonstrate in order to be successful. This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.

For further information on Success Profiles visit our Careers website.

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section

Further Information

To learn more about applying for a role within the Department for Transport, visit the Application Process page of our Careers website.

Before submitting your application, we encourage you to visit our Things You Need to Know page for further information about applying for a role within the Department for Transport and the Civil Service.

Throughout this job advert there are links to the DfT Careers website, which provides you further information to support your application. Should you be unable to access the information on our website, please email for assistance.

Feedback will only be provided if you attend an interview or assessment.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the Republic of Ireland
  • nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS)
  • relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
  • relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
  • certain family members of the relevant EU, EEA, Swiss or Turkish nationals

Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.


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