Night Porter/Receptionist (Part-Time)

Recruiter
Purely Recruitment Solutions
Location
Swindon
Salary
Competitive
Posted
23 Sep 2021
Closes
29 Sep 2021
Hours
Part Time
Contract Type
Temporary

We are currently looking to recruit a temporary Night Porter / Receptionist for our busy, Swindon based client. The ideal candidate would have relevant experience - however this is not essential as training is provided - as well as excellent customer service, a strong work ethic and great communication skills. Punctuality is crucial. The role would be an immediate start.

The Role:

  • Implement and respect the client's SOP.
  • Invoice contracted companies
  • Invoice guests
  • Manage cash handling
  • Control cash
  • Run End of Day reports
  • Participate in restaurant end of service and start of service duties
  • Participate in the opening and closing of the department and hotel
  • Complete departmental administrative tasks
  • Ensure guest safety
  • Complete nightly security walks/checks per floor
  • Manage hotel's booking channels - rates and availability
  • Execute check-in and prepare for guest arrivals (including handling overbooking, welcoming and follow-up registration procedures)
  • Provide excellent service to the guests including information about their stay and handling queries
  • Execute check-out

The Person:

  • Previous experience and knowledge of hospitality and customer facing roles are desired but not essential as training is provided.
  • Confident with the use of Microsoft Office.
  • Knowledge of PMS (e.g. Opera).
  • Knowledge of Health and Safety procedures.
  • Ability to understand and follow guidelines
  • Be comfortable with conversational English.
  • Have excellent communication skills.
  • Have a positive and welcoming attitude.
  • Have a passion at delivering great customer service.
  • Be calm under pressure and able to think on your feet.
  • Great organisation skills are essential.

Benefits:

  • Employee discount
  • On-site parking

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