Our client is a well-established, forward-thinking accountants based in Grimsby, providing quality
accountancy and payroll services to a variety of clients locally and nationally. Due to growth, they
are looking for an experienced Credit Controller to join their team, working three days a week.
The purpose of this role is to liaise with clients in regard to payments, ensuring excellent customer
service at all times.

Job Duties:

• Liaise with clients in regard to payments using various mediums i.e. telephone, email, letter
• Xero Processing of sales invoices and sending them
• Direct Debit set up and process and review
• Send statements to direct debit/standing order clients
• Dealing with all payment correspondence / queries both internal and external
• Query resolution
• Taking card payments
• Raising credits if necessary
• Organising payment plans
• Liaise with third parties when required

Requirements:

• Experience with a similar role would be advantageous
• Excellent communication and negotiation skills
• Confident when dealing with clients
• Good IT skills
• Be well organised and systematic in approach to administrative functions
• Take the initiative and a solution orientated approach when resolving queries
• Prepared to work flexibly according to the needs of the business
• Great attention to detail
• Excellent spelling and numeracy

If this sounds like the role for you, apply now!

Appoint Consulting is a Recruitment Business having sought agreement from their clients to find
candidates for these roles, in accordance with the Employment Agencies and Employment Business
Regulations Act 2003.