Service Desk Engineer - Part Time

4 days left

Recruiter
Littlefish
Location
Nottingham, Nottinghamshire
Salary
Competitive
Posted
27 Sep 2021
Closes
27 Oct 2021
Hours
Part Time
Contract Type
Permanent

Come and join the Littlefish team!...

Here at Littlefish, we look for people who can make a real difference and become a giant slayer. As the world around us continues to change, we look for people who grab that change with optimism and excitement. These are the passionate and high performing people who enjoy and thrive on thinking outside the box. 

Our current employees are the giant slayers who have made Littlefish who we are today, and you will be the future employees who continue to add the drive, passion, and add to our skills and experience as we see Littlefish grow. 

So, if this is ticking your boxes and you are excited at the thought of working with creative, passionate, energetic, friendly people- we would love to hear from you.

The role…

Part-time (24 hour working week, no placement, or internships available)

We are currently recruiting for a Service Desk Engineer to join us our ever-growing Service Desk team on our exciting journey! This role will be based in our Sheffield or Nottingham.

Reporting into the Service Desk Team Leader, as the Service Desk Engineer you will handle and resolve 1st and 2nd line desktop, laptop, printer and application issues and basic network/server troubleshooting with administration. You will be required to communicate effectively with the client and manage technical queries in line with Littlefish standards and customer specific SLA’s.

The ideal candidate will have a minimum of two years’ experience in a similar technical role, although candidates who can demonstrate a track record of fast paced learning may be considered.

What you’ll be getting up to on a day-to-day basis…

Resolving 1st and 2nd line technical issues over the telephone, via email, or live chat, in a friendly and professional manner for Littlefish customers

Prioritising, progressing and monitoring IT incidents and requests to ensure they are resolved within the agreed timescales

Working on specific IT projects for customers as directed by the Service Management team

Any other responsibilities at the line managers discretion

Do we tick your boxes?...

Our company values shape who we are as a business, what we stand for and how we work. Hiring people with our values at heart, is very important as we see Littlefish grow.

I am High Performing- I like to raise the bar, we look at creating opportunities to increase quality and improve efficiency, we strive for service excellence.

I am Passionate- We build team success and celebrate them together, I am enthusiastic and energetic, I care about the people I work with and we support one another.

I Have a Can Do Attitude- I am not afraid to step outside my comfort zone, we are not afraid to challenge status quo, we get stuff done!

What can we offer you?...

We can offer you; one of a kind training and development programmes, bonus schemes, casual dress policy and breakout facilities with table tennis and gaming, complimentary food & drink – unlimited fruit & refreshments, Pizza Fridays, company social events and much, much more.

So, if you feel like you can make a tangible difference, apply today, and join us on this journey.

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