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Holidays Operation Assistant

Employer
NATIONAL TRUST
Location
England
Salary
8.91 GBP Hourly
Closing date
11 Oct 2021

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Sector
Creative Arts & Design
Hours
Part Time
Flexibility
Flexible working available
Contract Type
Permanent

We are looking for housekeepers/cleaners who are able to work independently, have an eye for detail and great communication skills.

Mileage is paid for travel to and from the Cottages.

Hours: 0 hours. Flexible hours available which includes weekend shifts; to be discussed at interview (No Evenings & No Split Shifts)

Salary: GBP8.91 per hour

Contract: Fixed term contract until September 2022

This role is an hourly paid, fixed term role. Wherever possible we aim to offer a consistent working pattern, but we're looking for flexibility as it may be necessary for us to alter this pattern from time to time to suit the needs of the business. We'd give you as much notice of this as possible. Depending on the demands of the business. you will also be required to travel to various parts of the island , to where ever cover is needed.

What it's like to work here

Please note this role is based at numerous locations across the Isle of Wight including Mottistone Gardens, Bembridge Windmill and the Needles Old Battery

What you'll be doing

It's the details like this that make you such a brilliant caretaker. On change-over days, you'll make sure that everything's clean and ready for our guests to arrive. This will include making sure beds are made, the laundry's fresh and that the property is stocked up with fresh milk and flowers. We'd also like you to keep an eye out for any repairs or odd jobs that need doing. You'll also be on hand to provide a warm welcome to our visitors and to respond to any questions or queries they may have during their stay.

Assists in the management of the day to day operations, uses initiative to solve problems and ensures high levels of service, the day to day is similar to facilities management, ensuring compliance systems are kept up to date, resolving guest problems, organising contractors attendance etc, reviewing cleaning standards, placing orders.

The role also provides additional help in setting up new holiday accommodation, from placing orders to unpacking and setting up new assets as well as updating accommodation guides / welcome folder information.

To be successful in this role you'll be;

  • Helpful & Friendly
  • Customer focused with a positive attitude
  • Enthusiastic with a willingness to learn
  • A team player, but also can work on your own initiative

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