Concierge Executive - Full or Part Time
- Employer
- Antella Recruitment
- Location
- Malmesbury
- Salary
- 25000.00 GBP Annual
- Closing date
- 21 Oct 2021
View more
- Sector
- Hospitality & Catering
- Hours
- Part Time
- Flexibility
- Flexible working available
- Contract Type
- Permanent
Concierge Executive - Full or Part Time
GBP25,000 + Benefits
Wiltshire
My client is a specialist concierge services provider.
They are now recruiting for a Concierge Executive to be based on their client's site in Wiltshire.
The Concierge Executive will also be responsible for booking client's requirements for activities including on and off site, transfers, external dining reservations, travel, attraction tickets etc
The candidate must be highly motivated, customer focused with previous experience working in a service orientated role gained within a luxury hotel, concierge, or travel environment.
Full and part time opportunities are both available.
This is Monday to Friday role covering a shift pattern between 7am to 6pm.
Concierge Executive Duties and Responsibilities:
Respond to all clients' requests following and adhering to the standards of service, accommodating requests from the ordinary to the extraordinary
Handle a wide variety of client requests with utmost professionalism to achieve maximum guest satisfaction
Memorise regular clients preferences and habits to provide attentive and personalised service.
Display a friendly, courteous and professional attitude in all dealings with clients with an emphasis on fulfilling requests.
To take ownership for booking additional services including activities on and off site, Flights, holidays, transfers, external dining reservations, babysitting, itineraries, attraction tickets, flowers the personal touch and 5* service to all guests
Concierge Executive Experience Required:
Previous experience in a concierge reservations or customer relations role within the hospitality, hotel, or travel industry working for a luxury brand.
Passion for service and the ability to innovate, ideally with a proven track record of customer service
Strong organisational and time management skills with a high degree of flexibility
Be a self-motivator and someone who is ready to challenge in the interest of continuous improvement
Concierge Executive Salary and Benefits:
Base Salary of GBP25,000 + Performance Related Bonus
25 days annual leave + 8 bank holidays
Free onsite car parking
Pension
Discount Vouchers
Monday to Friday
To apply for this Concierge Executive role, please apply and a member of the team will be in contact to discuss your CV and the company.
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