Parts Advisor - Mercedes-Benz Of Newcastle
About the role
Sytner Group is looking for a motivated and committed Parts Advisor to join our award winning team at Mercedes-Benz of Newcastle.
We are seeking a talented individual with basic knowledge of Ecommerce technology (specifically, eBay) who has the necessary skills, drive and ambition to help us succeed in what is a rapidly expanding venture.
This is a fantastic opportunity for someone who is passionate about vehicle parts but also online sales.
As a Sytner Parts Advisor, you will demonstrate a 'One Team' approach, and communicate effectively with both internal and external customers/suppliers. You will ensure that all requests are dealt with promptly, and support and assist colleagues and customers with parts identification, searching and sourcing.
You will also ensure that the parts stock room is well maintained and stock levels are managed, by taking responsibility for the ordering and selling of a wide range of vehicle parts and accessories.
Sytner Parts Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service.
Ideally you will be required to have:
Basic knowledge and experience of working on eBay. A team player working together to deliver upon tight deadlines
High levels of organisation and attention to detail are required for this role. Excellent interpersonal and communication skills are essential as you will be talking to customers both online and over the phone. Takes initiative and able to work within a challenging high energy environment under your own initiative.
We are looking for someone who is passionate about delivering excellent customer service and has the ability to give the best advice on our products and services to our customers.
Sytner Group currently represents over 21 of the world's most prestige vehicle brands; in over 140 dealerships across the UK, we provide a fantastic working environment and we and are committed to 'Developing Talent' and 'Building Careers'.
We will also recognise and reward your hard work, loyalty and achievements. As well as competitive salary you will also benefit from subsidised Manufacturer Car Purchase Scheme for you and your family, discounted MOT and servicing, a colleague introduction reward scheme, discounted Gym membership and discounts with popular high street retailers.
We are committed to being the best company to work for and recently we were ranked the top-rated retailer on Glassdoor as a result of direct colleague feedback.