Customer Service Assistant/Supervisor

Recruiter
Admiral Slots - Luxury Leisure
Location
Ellesmere Port
Salary
Competitive
Posted
23 Oct 2021
Closes
23 Oct 2021
Hours
Part Time
Contract Type
Permanent
*Contracted Hours - 20 hrs per week*

*Hourly rate - GBP8.91-GBP9.41 per hour*

*This is a Part Time, permanent position.*

*Benefits?*

As part of our Customer Service and supervisory teams, you'll have:

?? The opportunity to earn Monthly Bonuses and recognition for going the extra mile, bonus if your store breaks its revenue records and Long Service rewards

?? Discount on Tanning, Lotions and Gym Membership

?? Refer a Friend Scheme

?? Employee Assistance Programme

?? Unique online system, with access to various different learning modules

*What is the role?*

Joining us as a Customer Service Assistant with at times, additional supervisory responsibilities, you will play an integral part in the day to day running of the venue by ensuring the customer is at the forefront of all you do. You will be:

?? Handling cash and giving change

?? Opening and Closing the Venue

?? Providing a world class customer service

?? Holding a Change float to distribute to staff

?? Providing food and beverages to customers

?? Promoting offers, events, and other bonuses in store

?? Checking the ID of customers who look 25 and under

*Who are we looking for?*

We welcome candidates from all different backgrounds and of various experiences, to apply to join our well-established team, to keep our family growing. This position requires you to have the following criteria:

?? Always deliver an excellent customer service

?? Create a welcoming and friendly environment for all customers

?? Follow guidance and procedures including strict legislations

?? Be well presented & professional at all times

*Who are we?*

Admiral (the trading name of Luxury Leisure Talarius) is part of the highly esteemed Novomatic Group and is a renowned provider of arcade and slots entertainment bringing the casino experience to the UK High Street. We operate the best gaming and amusement machines on the market with ongoing investment in the latest releases and technology. We pride ourselves on offering impeccable environments and delivering an outstanding service for our customers to enjoy their experience.We are a fast-paced, 7 days a week business and as such the ideal candidate will need to be flexible and adaptable.

*What Happens next?*

If your initial application is successful, you will be contacted by the Hiring Manager. They will talk you through the role and answer any questions you may have at this point.

Please view our Recruitment Data Privacy Notice which is on our Company website.

OPS2CSA

Part-time hours: 20 per week

Job Types: Part-time, Permanent

Salary: GBP8.91-GBP9.41 per hour

Additional pay:
* Bonus scheme
* Performance bonus
Benefits:
* Company pension
* Referral programme
* Wellness programmes
Schedule:
* Day shift
* Monday to Friday
* Weekend availability

Ability to commute/relocate:
* Sutton and Manor CH65 0AL: reliably commute or plan to relocate before starting work (required)

Application question(s):
* Are you 18 years or older due to licensing laws?

Work remotely:
* No

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