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Virgin Money Host

Employer
Virgin Money
Location
Preston
Salary
17290.00 - 25000.00 GBP Annual
Closing date
20 Nov 2021

View more

Sector
Hospitality & Catering
Hours
Part Time
Flexibility
Flexible working available
Contract Type
Permanent

Job Title: Virgin Money Host
Business Unit: Customer Experience
Location: Preston
Basic Salary GBP17,290 - GBP25,000 per annum DOE
Contract Type: Permanent, Part Time, 18 Hours

We're at our best when we have something to drive us forward, a belief that underlines who we are and what we do. Our Purpose. We want to make people happier about money - and that idea starts with every single one of us here at Virgin Money. Feeling Insatiably Curious about your next adventure? You might have just found it.

We have an amazing opportunity for someone to join our Aberdeen Store as a VM Host! If you are self-motivated, enthusiastic and ready to make a real difference to a successful and go getting team then we are looking for you!

Here's what you'll be doing???

  • Welcoming customers to our Store;
  • Making sure customers understand how to use digital services and the great benefits they can bring and guiding them through this process;
  • Resolving any queries customers may have with their banking;
  • Having great conversations to understand customers goals & using your knowledge of our products and services to find the best thing to help them;
  • Working with fabulous team mates in Stores and back offices so that customers always have the right person to speak to when they need expert advice;
  • Showcasing the amazing work we do in Virgin Money and spreading the word through events both in store and in my local community.

To be successful you'll need to bring???

  • Experience in a face to face customer service environment and a passion for providing customers with amazing service;
  • Great communications skills and great at building rapport with lots of different personalities;
  • A flexible working approach to suit customer needs and business demands;
  • Experience of delivering to deadlines or targets;
  • A keen interest in all things digital and like to keep up to date with up and coming technology news.

RED HOT Rewards

  • A generous holiday package and the option to buy more!
  • Private Medical Insurance - with the option to extend to family members.
  • Pension! A market leading pension - we'll top up your contributions too.
  • Flexible benefits - customise your rewards to work for you!

Inclusion at Virgin Money

Inclusion is at the heart of everything we do here at Virgin Money. It's good for you, it's good for us and it's amazing for our customers. We know that great minds don't think alike, so we rely on your diverse thoughts, feelings, beliefs and backgrounds to be the best we can possibly be. Got any questions about this or need some support with your application? We'd love to hear from you so get in touch with our friendly team at or

Now the legal bit???

If we offer you a job and you accept, there are some checks we need to complete before you can start with us. This will include a credit and criminal record check, as well as providing 3 years' worth of satisfactory references.

Advertised: 18 Oct 2021 GMT Daylight Time
Applications close: 01 Nov 2021 GMT Standard Time

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