Juice Cheltenham is delighted to be supporting a fantastic organisation in their search for a Spa Therapist for there luxury spa, based in Burton Upon Trent.

The main purpose of this role is providing 5* customer service and treatment to customers.

Key Responsibilities:

• To ensure that all treatments are carried out to the high standard we and our associated product houses require.
• Remaining flexible and willing to carry out the variety of treatments in which you have been trained.
• To ensure lifestyle questionnaires are always completed.
• To carry out Level 2 & 3 Spa Treatments
• Clients should always be greeted, checked in and directed into the treatment lounge.
• The Telephone should be answered quickly and in a professional manner.
• End of day jobs checked and signed.
• Always stick to the allocated treatment times
• To follow through all treatments, you have received training for in the correct timescales and using the correct procedures.
• After care and recommends are always given to the client.
• Incorporate retail sales / recommendations with all treatments in a polite, professional manner.
• To encourage first class customer service at all times.
• To ensure all daily jobs and duties are carried out as requested by your senior.
• When on the therapy reception desk; always behave in a professional and polite manner.

What our client is offering in return:

• Pay starting at GBP10.50 for Level 3 Beauty Therapists
• 1 year service this goes up to GBP11.00
• 3 years of service GBP11.50
• 5 years of service GBP12.00

• In addition to this amazing rate of pay the therapists can earn commission on the products they upsell to guests. Some of our therapists this month alone have a bonus of over GBP200 just in commission
• Complimentary simply spa day after 3 months then every 12 months
• Product house incentives where the therapists can earn free products supplied by the brands we work with who give the team targets
• 15-minute gaps between appointments for turnaround, this used to be 5 minutes
• In house training with amazing brands, Elemis, Voya, Lava Shell and Jessica
• Uniform provided

Companywide Benefits:

• 20% discount in the shop and hairdressing
• 30% discount on all overnight stays and spa days
• 30% discount on food and drink
• Complimentary leisure and spa membership
• Free onsite parking
• Benefits designed to suit your lifestyle - from discounts on retail and socialising, to health and wellbeing, travel, cycle to work, health cash plan and plenty more!
• Maternity, adoption, and shared parental leave
• Excellent induction and training programme, and ongoing support with development
• A fun, supportive and inclusive work environment with loads of development opportunities

If you are a level 2 or 3 beauty therapist and looking to work for a luxury and friendly spa then we look forward to hearing from you!