Service Lane Host - Guy Salmon Land Rover Bristol
About the role
Guy Salmon Jaguar Land Rover Bristol is looking for a punctual and enthusiastic Service Lane Host/Receptionist to join our fantastic team! As a Service Lane Host, you should share your passion for our brand every day and immerse customers in the world of JLR.
You will welcome customers through our under cover 'Drive-In' service reception facility area, providing friendly and attentive service at all times. You will offer support to our Service Advisors, move vehicles around the site as well as deliver a professional welcome to our customers on arrival and departure.
You will ensure that we provide our customers with the highest possible levels of customer service; take the time to build a genuine rapport with them to ensure excellent service from JLR is achieved when they are visiting our showroom.
This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service.
Ideally, you will have previous experience working with a premium brand and an understanding of the automotive industry, however, this is not essential. You will need a full clean drivers licence.
You should have excellent attention to detail as you will checking over each vehicle to identify any blemishes or damage on the vehicle. Organisation skills are paramount in this role, as you will be responsible for planning multiple arrivals with efficiency in mind at all times.
Sytner Group currently represents over 21 of the world's most prestige vehicle brands; in over 140 dealerships across the UK, we provide a fantastic working environment and we and are committed to 'Developing Talent' and 'Building Careers'.
We will also recognise and reward your hard work, loyalty and achievements. As well as competitive salary you will also benefit from subsidised Manufacturer Car Purchase Scheme for you and your family, discounted MOT and servicing, a colleague introduction reward scheme and discounts with popular high street retailers.
We are committed to being the best company to work for and recently we were ranked the top-rated retailer on Glassdoor as a result of direct colleague feedback.