Aftersales Manager - Guy Salmon Land Rover Bristol
About the role
Guy Salmon Bristol has a rare opportunity available for motivated and driven Aftersales Manager, to lead our Aftersales department. You would be joining us shortly after our move to our brand new Dual Arch retailer, continuing the journey of delivering our customers an exceptional experience.
As a Sytner Aftersales Manager, you will lead from the front and inspire colleagues. You will deliver a full Aftersales service to our customers, and maximise profitability of the sales of parts, labour hours, MOT, lubricants, tyres and subcontracted sales. You will also support our Bodyshop Manager in growing our new bodyshop business, supporting the team in maximising every opportunity.
You will be an integral member of the Management Team and deliver the very best customer service with clear vision to run an efficient and professional aftersales operation.
This is a full time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service.
Previous experience in a similar role within the motor industry is essential as well as a strong technical knowledge. Ideally, you will have the ability to work in a high pressured environment and have fantastic leadership skills that can drive a team forward.
You should strive for operational excellence and have a strategic mind-set, whilst ensuring that the customer always comes first.
Sytner Group currently represents over 21 of the world's most prestige vehicle brands; in over 140 dealerships across the UK, we provide a fantastic working environment and we and are committed to 'Developing Talent' and 'Building Careers'.
We will also recognise and reward your hard work, loyalty and achievements. As well as competitive salary and bonus you will also receive a company car and benefit from subsidised Manufacturer Car Purchase schemes for your family as well as discounted MOT and servicing, a colleague introduction reward scheme, discounted Gym membership and discounts with popular high street retailers.
We are committed to being the best company to work for and recently we were ranked the top rated retailer on Glassdoor as a result of direct colleague feedback.