Part Time - Customer Service Advisor

Recruiter
Confidential
Location
Chippenham
Salary
20000.00 - 22000.00 GBP Annual + Pro Rata
Posted
26 Oct 2021
Closes
23 Nov 2021
Hours
Part Time
Contract Type
Permanent
Customer Service Advisor - Part Time

Chippenham

GBP20,000 (Pro rata)

Our client are a seeking a customer service advisor to join their growing team at the Chippenham Headquaters to work in their contact centre. The client are open to discussion on hours and days for this part time role.

Responsibilities

Take incoming calls from customers who wish to organise service, maintenance and repairs to their company vehicles
Receive calls from customers who have broken down
Organise and book service, maintenance and repairs with the appropriate suppliers
Ensure that recovery vehicles are organised promptly
Organise courtesy vehicles or make first arrangement for rental vehicles
Schedule other ancillary services as required
Keep customers and other interested parties informed of progress
Ad hoc tasks as required by the business
Experience

Experience in a customer service related role is essential
Must be adept in the use of a PC, internet and email and able to grasp new software applications easily and quickly. Able to use Microsoft Word, Excel and Outlook to an intermediate level
If you have any questions about this role please contact Andy Haddon at Omega on (phone number removed)