The Role

Here at Amey we have an opportunity for an experienced DevOps and Integration Analyst to join a supportive and friendly IT team within the Utilities division. Offering a flexible work pattern - a hybrid of home and office working - you will be a key member of the team offering your IT insight to 800 end users across the business.

Ideally your background should have started from front line support, leading onto supporting integration of Business Systems with Enterprise IT Systems. This is a mixed role of 50% BAU Support & 50% Devops. The ideal candidate should be one who is currently in a Tier 2 Support Role. But in their spare time is growing their knowledge around automation, API, and Object Orientated Languages. But already has some demonstrable skills.

There are 12 locations around the UK and some infrequent travel to the sites may be needed for BAU activities, however the role offers genuine flexibility and a supportive culture

Duties

• Assist clients with software, hardware and connectivity issues - 800 end users, 700 laptops/devices, 700 tablets/phones
• Assist with software implementation and systems configuration
• Undertake issue resolution for desktops/laptops, applications, mobiles, networks, telecommunications, and A/V systems
• Test and perform system upgrades to maintain maximum system reliability.
• Take the lead on designing and implementing automation to eliminate repetitive manual tasks.
• Provide solutions for exchanging of information from existing data silos

Experience required

• Demonstrable knowledge and experience with: Power BI, Power Automate, REST API, MS Graph API, JSON, & XML.
• Object orientated languages such as Powershell
• Exposure to legacy toolsets and data types like SFTP, CSV, SQL.
• Working knowledge of InTune, AzureAD, Azure DevOps, Sharepoint, OneDrive, Teams, ERP, and HR Platforms.
• Windows 10 in a Azure joined environment, and Office 365 E5 License Entitlement.

About Amey

We're all originals here and our individuality is an asset. We have unique backgrounds and personalities, which means we all bring different ideas to the table. But we do have one thing in common: we all take personal pride in our public service. With every drop of water and spark of electricity we supply, with every bolt we tighten and with every guiding golden nugget of advice, we better manage the services that we all use and rely on every day, ensuring every household in Britain benefits from our work.

Amey is one of the top five support services suppliers in the UK. We employ 16,000 people, have a turnover of £2.1bn and a strong forward order-book. Every household in Britain benefits from the work we do. We maintain the UK's road and rail infrastructure, keep schools safe and clean, manage the UK's defence estate, safely escort prisoners and keep prisons and courts secure. We also collect and process waste, as well as deliver utilities services. All of this is underpinned by our leading consulting capabilities which uses engineering design and data analytics to better manage the services we all use and rely on.

As one of us, you can really be you because your individuality is an asset. You're surrounded by a team of people who want you to grow and embrace new challenges. People who care about your job satisfaction as well as your wellbeing. There'll be experiences as original as you are, in a career that can feel like many rolled into one. You'll be stretched but always supported. Whether it's working on the biggest bridge in the country, learning to get to grips with the latest technology, or just working with a great group of people every day, you'll find what gets you out of bed in the morning at Amey.