Technical Analyst - FTC

09 Nov 2021
09 Dec 2021
Full Time
Contract Type
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.

As a Technical Analyst at Sky, you will get first insight into upcoming work for your team, working to distill and understand requirements before supporting the development team as they design and then deliver a working solution. Through conversation and engagement with key stakeholders, you can help ensure we deliver the best solutions on time and continue powering the best entertainment in homes across Europe.

What you'll do:

* Embedded in a backend agile delivery team you'll be the domain specialist for your teams' components, taking ownership of the requirement analysis for projects and features.
* Create and maintain documentation for your teams' components, including API specs and sequence diagrams where appropriate using tools including PlantUML and
* Understand the business needs and translate product requirements into robust and innovative solutions, alongside principal engineers, and solution architects
* Work as a key member of the development team preparing for and facilitating agile ceremonies. Estimation sessions to obtain high level roadmap estimates. Breakdown functional and non-function requirements into user stories to present in sprint planning
* Challenge requirements and architecture designs that do not align to the product vision and engineering strategy
* Identify dependencies or risks against requirements and take initiative in suggesting solutions to the team

What you'll bring:

* Hands on technical experience from a variety of backgrounds including BA, development, and QA roles. Able to define and documenting requirements, translating them into technical solutions and preparing accompanying documentation
* Excellent analytical and problem-solving skills, with a clear understanding of what is important when building highly available, highly reliable services to best serve our customers
* The ability to understand APIs, architectural artefacts and wireframes and communicate them confidently to others
* Be able to write good user stories and acceptance criteria, using techniques such as BDD where appropriate and tools including Jira, Confluence and git projects
* Sound understanding of techniques such as User Story Mapping, MoSCoW to define an MVP and the ability to use them in order to prioritize requirements and phases for projects and features
* Great collaboration and facilitation skills. You should have the ability to get the best out of people, develop excellent working relationships, facilitate meetings, planning sessions and bring people together

Team Overview

Content Technology & Innovation, we use the latest tech to create, process and distribute the best entertainment. We are a unique blend of talent covering both engineering and operations with more than 2500 people across Europe. We connect our customers to more of what they love all day, every day. You'll be joining a proactive, forward-thinking, and collaborative team setting the standard for excellent innovation.

The Rewards:

There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few:

* Free access to NOW, for streaming all your favourite shows
* A generous pension package
* Private healthcare
* Discounted mobile and broadband
* Access a wide range of exclusive Sky VIP rewards and experiences

Where you'll work:


Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers.

On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.


We take pride in our approach to diversity and inclusion: we've been recognised by The Times and Stonewall for this, and we've committed £30million to support the fight against racial injustice. We've also set ambitious targets for increasing ethnic diversity and representation throughout our organisation.

At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working.

And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.

Why wait?

Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you.

To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about.

Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

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