Adecco Worcester are currently recruiting for Contact Centre Executives

Apply today !

Location: Droitwich

Salary: GBP9PH - GBP17PH (OTE)

Working both Full and Part time (Part time hours between 25-30)

Adecco Worcester are currently recruiting for Contact Centre Executives for their Droitwich based client.

The position:

Work in a call centre based office
To handle and convert customer enquiries, by answering incoming calls, making outgoing calls & by responding to written instruction (i.e. letter, e-mail) with the objective of arranging appointments efficiently.
To verify with the customer that all data is correct and that the customer is advised of the appointment date & time. Accurately record all details and information.
To ring through all new leads and all outstanding leads on a daily basis to convert to an appointment which meets the Company criteria.
Provide outstanding customer service.Experience:

B2C Telemarketing and call centre experience
Target driven and self motivated
Proven track record of achieving targets
Good listener, resilient with a strong focus on empathy and integrity.
Excellent telephony and computer skills, such as office applications, emails and CRM systems.
Self-motivated.

If you have any questions regarding the above vacancy please contact today (phone number removed)

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website