Business Analyst

Birmingham, Hastings, Leeds, London
National Salary: £38,654 to £42,521 & London Salary: £42,466 to £46,714
11 Nov 2021
11 Dec 2021
Contract Type

About the job Summary

National Salary: £38,654 to £42,521 & London Salary: £42,466 to £46,714

Location: London, Birmingham, Hastings, Leeds

Would you like to work in a constantly evolving space within Digital at the Department for Transport?

Do you have a passion providing a tailored service to our stake holders?

Job description

The Digital Service mission is to equip everyone working in the Department for Transport to use digital, data and technology with confidence, ambition and creativity. The role is in the Project Delivery team which consists of project managers, delivery managers, a development team and business analysts. The team confidently and creatively delivers change projects to the Department, in line with the ambitious Digital Service Vision and Mission.


Include (but are not limited to):

• Understand and analyse requirements to make sure that digital services are built and run aligned to the Digital Service’s vision user needs
• Capturing and understanding business needs, preparing business cases and considering the implications of change on the organisation and all stakeholders
• Understanding and analysing requirements to make sure that digital services are built and run aligned to the Digital Service’s vision user needs
• Providing tailored analysis based on business context and stakeholder perspectives, identifying opportunities for improvement to increase value and maximise efficiency

About you

To be successful in this role you will be a team player who has a passion for delivering a high end service. You will have an analytical mindset, capable of capturing breaking down and simplifying the information for our stakeholders.

You will have an understanding of applying business analysis techniques and agile working to be able to investigate, review and documenting business functions based on project needs.

DfT: Digital Service

Find out more about what it's like working at DfT: Digital Service


We'll assess you against these behaviours during the selection process:

  • Seeing the Big Picture
  • Delivering at Pace
  • Changing and Improving
  • Making Effective Decisions
  • Managing a Quality Service

Technical skills

We'll assess you against these technical skills during the selection process:


Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits. We offer generous annual leave, attractive pension options, flexible working, inclusive working environments and much more to support a healthy work/life balance.

Find out more about what it's like working at the Department for Transport

Things you need to know Security

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check.

See our vetting charter.

People working with government assets must complete basic personnel security standard checks.

Selection process details

This vacancy is using Success Profiles, and will assess your Behaviours, Strengths, Experience and Technical skills.

We are closely monitoring the situation regarding the coronavirus, and will be following central Government advice as it is issued. There is therefore a risk that recruitment to this post may be subject to change at short notice. In addition, where appropriate, you may be invited to attend a video interview.

Please continue to follow the application process as normal and ensure that you check your emails regularly as all updates from us will be sent to you this way.

How to Apply

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section

When considering applying please look at how your experience relates to the role, and within your CV and Personal Statement please provide detailed evidence of your experience of the following:

• Experience of investigating, analysing, visualising, and being able to articulate and solve complex problems and concepts. Examples of making disciplined decisions based on the information available.
• Demonstrate the ability to be responsible for elicitation of requirements from both business and user perspective. Facilitates the creation of business priorities within project initiatives and enable agreed changes to be implemented effectively.
• Previously had to identify and pinpoint business opportunities to allow the business to perform more effectively.
• Knowledge in identifies, plans, defines the objectives of a business.
• Confident with Stakeholder engagement, being able to identify, analyse, manage and monitor the relationships.
• Experience of working on a large scale Agile programme with a sound, practical understanding of Agile Methodologies

Sift & Interview Dates

The sift is due to take place week commencing 22nd November 2021

Interviews are due to take place week commencing 29th November 2021

This interview could be conducted via a video interview, details of which will be provided to you should you be selected for interview.

We will try to meet the dates set out in the advert. There may be occasions when these dates will change. You will be provided with sufficient notice of the confirmed dates.

The selection process will be designed specifically for the role. As a result, your assessment could include:
• an interview and a technical exercise (eg presentation, written, or coding exercise etc)

You’re encouraged to become familiar with the role profile, as you may be assessed against any of the criteria recorded within.

The Department for Transport alongside other Government Departments recruit using Success Profiles. This means for each role we consider what you will need to demonstrate in order to be successful. This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.

For further information on Success Profiles visit our Careers website.

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section

Further Information

We recognise the challenges that people with (multiple) protected characteristics may experience on the job market and in their career progression. We are fully committed to being an inclusive employer and ensuring equal opportunities. We are keen to make our workforce as diverse as possible, and we hope to attract applications from underrepresented groups, including Black, Asian and Minority Ethnic (BAME) people, people with a disability, and people with gender diverse identities.

To learn more about applying for a role within the Department for Transport, visit the Application Process page of our Careers website.

Before submitting your application, we encourage you to visit our Things You Need to Know page for further information about applying for a role within the Department for Transport and the Civil Service.

Throughout this job advert there are links to the DfT Careers website, which provides you further information to support your application. Should you be unable to access the information on our website, please email for assistance.

Feedback will only be provided if you attend an interview or assessment.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the Republic of Ireland
  • nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS)
  • relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
  • relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
  • certain family members of the relevant EU, EEA, Swiss or Turkish nationals

Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Apply and further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants Job contact : Name :   Digital Resourcing Email :   Recruitment team : Email : Further information

If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact Government Recruitment Services via email: If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website at

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