Senior Membership Systems Officer

Faculty of Public Health
Combination of remote working and office based in London.
£33000 - £35000 Per Annum
16 Nov 2021
10 Dec 2021
Full Time
Contract Type

Senior Membership Systems Officer

Could you play a key role running and developing our membership processes and organisational systems, and have an impact on the health and wellbeing of local communities and national populations?

Location: Combination of remote working and office based in London.

Hours: Full time, 35 hours per week

Salary: £33-35,000 plus a generous benefits package

About the Organisation:

You will be working for a professional membership organisation with charitable status, concerned with all matters relating to improving population health and wellbeing. We have approximately 4,000 members worldwide.

We help develop, and set standards for the public health workforce and oversee the training of the next generation of public health consultants, including setting and managing their post-graduate public health exams. We also support their further development through the rest of their career. We are a place for public health professionals across the UK and internationally to seek advice from others working in the same area and to share ideas, new research, best practice and learnings. We also campaigns to improve the public’s mental and physical health and wellbeing, seeking to help influence a broad range of public health topics – from tobacco to transport, children’s health to climate change, violence to viruses.

Appointment of a Senior Membership Systems Officer

This is an exciting time to join the organisation as we seek wider engagement from our membership and strengthen their role through our workforce strategy and policy campaigns. The Corporate Affairs team is responsible for the organisation’s infrastructure including finance, facilities and IT as well as membership. The Senior Membership Systems Officer role is pivotal to the functioning of this department and the organisation. It will be a challenging and rewarding role providing the appointee with an opportunity to increase their skills in the area of systems and processes. It may well be a career step for someone looking to move into a more technical role. We have recently secured Board approval to upgrade the membership systems and this role will be key in overseeing that the systems are thoroughly tested and satisfy requirements before implementation. This will be achieved by working with staff members to translate the requirements, document into business processes and develop testing criteria.

You’ll have excellent administrative skills and be able to hit the ground running in delivering a busy programme of work. You’ll be able to juggle a range of different activities and be good at collaborating with others and developing new ideas. It is essential that you have skills in and understanding of MS Dynamics CRM, relational databases, Excel, Word and Document Core Pack.

We are a small staff team of just 18 staff, with passionate and expert members who are all active participants in the development and delivery of the current strategy. You will need to engage actively with the membership in order to support objectives.

We are looking for someone who will be as ambitious for your own professional development as you are in helping to grow the membership and effect change.

While everyone has been working remotely over the course of the pandemic, there are plans in place to return a hybrid working environment when the time is right.

Application is by CV anda covering letter which should indicate why you are interested in applying for the role and how you meet the role requirements.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

The closing date for applications is Friday 10th December but applications will be considered as they come in so, please do apply at your earliest convenience.

Our organisation is committed to equality, diversity and inclusion within the recruitment process and work to ensure that their recruitment approach is fully inclusive and reaches a diverse range of potential candidates. We warmly welcome applications from all suitably qualified candidates.

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